The staff here is amazing, especially Ryan at the front desk! He is always so friendly when I am walking by the front office and greets me every time. I love that he knows people's names and gets to know them. It really makes you feel welcomed and it shows how much he cares about his residents!
We have lived here 5 months and in that time have had to evacuate the building 4 times due to things like a tire burnout session in the parking garage, bursting water pipes and the resulting repair work (drywall dust). I have witnessed residents passed out in the halls two times, which is great when you have small kids to explain this to. The garage doors frequently dont work - and neither do the elevators. The garage door noise is terrible and is a shared space with the attached office complex not to mention you get to pay $$. Very little storage is located in the facility and virtually no place to take your dogs if you have them. The garbage cans are usually overflowing. I don't completely blame the facility for this as there are plenty of lazy slobs that live here who don't know what a trash shoot is - or how to use one. Then there is the mold/moisture issues in the apartments. When we brought the moisture/coldness issue up to the management and staff (puddles on the floor), we were told we would need to take care of it ourselves (plastic window film). I have had to spray bleach around our windows several times to try and minimize the mold growth. My suggestions for this place: 1. Include parking and give your residents prime reserved locations, not the office wahoos. 2. Replace the windows 3. Empty the garbage cans on a daily basis and put cameras in the trash room and remind those who don't know how to use them. 3. Screen your residents a little better (HINT: if they don't have a real job and mom/dad are footing the bill then it is highly doubtful they will have any respect for the building or others living in it) 4. Redo the .5 baths and make them 1.5's as they are wasted space. 5. Expand the useable terrace space.
We lived at Lake Calhoun City Apartments for a year and were happy with the community. We had a newborn during part of our stay and were pleased to find out from the neighbors that the walls were quite thick and they could NOT hear the baby crying at night...woohoo! One less thing to stress us out with a new little one! :) Vice versa, we NEVER heard the neighbors. We found the management to be helpful and friendly. They seemed to know nearly everyone by name and always had a smile on their faces. I agree with the below assessment of the parking situation. It is a nightmare and too expensive for what you receive. I scraped my car in the impossibly tight spaces. Overall, though the community meet or exceeded our expectations. We moved there because of the prime location and were pleasantly surprised by how lovely and well kept the apartment grounds were as well. We miss living at Lake Calhoun City Apartments and would recommend it to friends.
After living here for a year, I'm very ready to leave "the city" if this is what it's like. To echo the previous remarks, yes - there have been numerous instances for evacuation and lack of hot water. There is no compensation for any of these instances. After the flood in January, we weren't reimbursed ANYTHING without a 4 page letter to corporate 3 months later before we got a month for free. And some of my neighbors were never reimbursed anything!! Lesson: only the squeaky tire gets the grease. Throw a fit if you need or deserve anything in this place. I was told in one instance that I should've left a voicemail cussing at them if I was that unhappy. Really? Not cool. Another separate pain was when my car was towed from my own parking garage that I paid $90/mo to park in (side note: they don't charge everyone the same) and was told that I had to get it back myself after the office staff made NO effort to see my parking sticker on the window and let the office next door tow a resident's vehicle. It took $280 in cash and about 2 hours to do get my car back. Icing on the cake? My vehicle was broken into in the absolutely unsecure parking garage within the first week of moving in. Lost a camera and 2GB worth of pictures... Thankfully the maintenance crew is pretty prompt and we know them all on a first name basis. Unfortunately that has to happen. Unless you're, like, a silver spoon-fed, like, unappreciative brat - you may not fit in with this ambiance. Don't get me wrong, it's great to have the lake right here and the units look nice, but I would recommend looking elsewhere if you'd prefer a professional, quiet place to live and/or raise your children. And there are plenty more apt buildings within a block or two. If you do have to live here for a bit, get used to the phrase -- "oh my gosh, that's like, never happened before!"
I lived at this unit for a year before realizing you could find the exact same value at a similar location for hundreds and hundreds less. Although I wasn't too concerned with the price at the time, you would think when you pay a rent almost (if not) higher than the Calhoun Beach Club that the service would be the same. Definitely not the case. The people who work in the office are incredibly lazy and never respond to phone calls and emails. When they do, they're rude and hard to work with. If they were easier to get ahold of (hello, how about a resident phone line to contact them directly), I probably wouldn't have had issues. They've recently switched apartment managers and the new one is super nice, but can't force the other people to be professional as well. Throughout my time living there, the water was shut off a few times and multiple times in the winter did the hot water not work. These instances were always followed by an apology letter under the door, which obviously makes up for it when you have a freezing cold shower in the middle of a Minnesota winter. The underground, heated parking garage is nice, if you drive a Mini Cooper. The spaces are ridiculously small and require you to park like a jerk if you don't want to get door dings. Overall, the building was very safe and secure, that was never an issue. The units themselves are very pretty, but are designed with style in mind and not functionality. The walls are more thin than walls of college apartment buildings and the kitchen (although beautiful) has one large sink that doesn't allow you to do anything with. Although this is a beautiful apartment with great location, it really doesn't live up to the expense of living there. Keep looking if you're searching for a building. The numerous empty apartments in this building currently tell you the level of satisfaction of past renters.