I like the space that the unit provides, however the complex could use a serious make over and renovation. As far as I and some of the other tenants know, they only have two maintenance workers that repair all the units. I understand that you may be busy and may have other tenants with more pressing matters, but the only thing I ask is that you still consider the new tenants as well as others. They have other tenants here suffering from air and heat deprivation and spoiled food from refrigerators going out. The parking in the complex is descent if you live or have an apartment out in the open and not a cove area. The cove areas are really limited in parking. there isn't enough parking for visitors let alone the tenants. They have assigned parking however, they still don't have a designated spot for me and you pay for the parking. Shaking my head. They haven't fixed my shower door, my sons floor strip made out of metal that sticks up, the entire unit needs a thorough inspection of the electrical sockets. Fortunately, the sockets aren't that bad but they still need a thorough inspection. The management team is friendly until one of them gets overwhelmed with work. I like my spacious unit, but they have a got to do A LOT better with the staff and the up keep as well as the residents. There is someone outside as we speak blasting music. Lord help. I hope the owner reads this review and takes heed to it. I just want this to be a better experience.
This is the worst complex I've ever lived in my life! Let me begin with the staff, oh whenever they're in the office or answer the phone. Pablo is a very nonchalant, selfish person,who uses God's name to throw his weight around-but let him tell it, he's a Christian,and he's saved,"NOT"!! I could really put his personal business on blast.lol--but that's not my purpose for writing this! He will have to the answer to the most high for his deceptions. Monica on the other hand is" fake"!,she says one thing when Pablo isn't around,then turns around and says something totally different when she's in his presence. I see why Heckle dumped this property, and of course Monica! The property looks almost as bad as Getwell Gardens, just in a different location-There are gigantic pot holes everywhere, the paint on the building looks as if my 4 yr old did the work, oh and maintenance -what maintenance?? Everytime I see them, they're riding on the cart! Now that I've summed up the staff for you-Here's my biggest issue--My AC has been out for about a little bit over a month- maintenance/Jason supposibly fixed my thermostat peviously- after calling Corporate/John, which is raggedy,doesn't work properly-looks like sum crap he just threw on the wall with the name " Honeywell on it. He didn't leave a ticket to show what had really been done, only his word, with the office. Which leads me to believe Pablo nor Monica puts in tickets?? Last but not least, I went into the office, which I hate doing- Asked Pablo about my AC, his response-I can call code enforcement-It took everything in me, not to get physical with this young man, all I could do was fuss, not cuss, and walk out-God had to have been watching over me because it almost turned real ugly because of my attitude--but you know what, Ive learned alot in the Leasing Business, and my Renter Rights will not be violated, especially when they take my rent every month!!
i currently live at Autumnwood Apartments and i love it1 i havent had any issues at all, i feel secure and peaceful and my kids love it as well and havent had any problems and will be resigning my lease next month and think the office staff is good to me! Clarrisa Brown
I don't like the fact management don't keep there word ,we put a ticket in to to have our air conditioning fixed, freon is all it needs we put our request in last year. And still no air, what's the problem.
staff at autumnwood, pablo specifically, is outstanding! i'm waiting for my application to be approved, but have already met the staff and maintenance workers. i love the layout of the units. the place is clean, bug free, in a good area close to various things, and no loitering is allowed. would definitely recommend these apartments to my friends and co-workers! thanks pablo!