My first encounters were good back in April 2015- but my move in was not seamlessly smooth. but after move in, everything got better. Management/staff was improved by Aug 2015. gates started working. maintenance starting fixing things, etc. Garage is spacious. Neighbors are quiet. the only negative thing i can say right now is that I noticed that the rent of the property is going up. I have seen at least a $100 increase. if rent continues to rise, I dont think it would be worth it. but overall okay.
I had a very frustrating experience trying to tour an apartment i was interested in at this complex. On 3/24/16 i called about a unit i saw listed on this appartments website for $835. Over the phone i was told the price would be closer to $900 because of current demand. Once i was in the office the real price came out, $999 was quoted to me. I was also told that there would be a non negotiable cable fee of $50 added on top of that. Long story short, the price on the web was $250 cheaper than what i was quoted in office.
It is located at the heart of Atlanta Downtown - Marta station within 5 minutes walk. Publix in 2 minutes drive and 3 minutes drive to Tech Square. The apartment condition is good and quite safe. Lack of space to just sit and relax is a downside. The open space in the centre of the building is accessible only through the parking lot. Top roof floor is a nice place to have a cup of tea in the evening after work, enjoying a nice view of the Downtown.
I rate this place a -5!!! I have been here for three years and the management has changed 3 times. The company managing the complex now is the worst yet. I called during the weekend to complain about how some residents are hanging their laundry to dry on their balconies and left a message. They never returned my call. I called today and talked with an office personnel and told them that more residents are hanging their clothes out on their balconies to dry and asked if this was the new standard. I was told it wasn't and that notices have gone out and hopefully people won't ignore them. REALLY....that's your response??? The sad thing about this is that it is happening in the front of the complex across from the office. Do not & I REALLY MEAN DO NOT move into this complex, you will regret it!!!!
The management at this complex is ABSOLUTELY HORRIBLE. HVAC system was not working properly in the winter months causing it to be freezing in the living area. Management refused to assist until I got City Inspection involved. After getting City Inspection involved, they still didn't assist me for another 2 weeks. By the time they came to assist, it was about 65 degrees outside. Because it was so warm outside, the HVAC system didn't have to work too hard to keep my house warm, making the system seem functional. The claim is still under investigation. Bottom line: As a manager, it should be your number 1 goal to keep your residents comfortable and happy. If a resident pays monthly to live in a fully functional unit, he should be able to live in a fully functional unit. No resident should have to jump through hoops for the management to recognize there is an issue and resolve it. With all that being said, I WOULDN'T recommend this complex to ANYONE!!!