Had bad experience while living here. First poor construction. The apartments look fancy but with every rainstorm there would be water in my living room (which they never fixed). You can hear your neighbors ALL the time. Bad management. I raised concerns about their policies and facilities when I moved in and was asked to move out if I didn't like it. (Had to wait a year, its expensive to move in and out of apt with lot of furniture). Very argumentative. Moving out was also a hassle had to make several trips to get a walk through done. Would not recommend.
New ownership: Unresponsive and Incompetent. Below you will see my old review, from when this place was great. The majority of the good old management team is gone, a few are still there hoping to keep a job under the new ownership. When the place got bought this spring, the very convenient web based resident portal disappeared with no replacement. They made a day-of emailed announcement in May that you'd no longer be able to pay rent online as of midnight and that this was going to occur, irony anybody? This "modern" apartment complex has relegated themselves to 1990's pen and ink bookkeeping and made it extremely inconvenient for anybody who travels for work to ever leave for more than a month - especially somebody like me who left for 6 months when you could still pay rent online. I am now somewhere where the mail takes 2 weeks. I immediately voiced these concerns over email when the announcement came out, and have yet to receive a response, nor an explanation on how to do all the convenient things you used to be able to do on the portal. This can easily be a great place to live, but I see it quickly going to hell in a handbasket. ****start old review**** I live here and feel like the place deserves some defense after reading the other reviews. 1 - If you didn't notice St Vincent's next door, and know that that entailed some ambulance and helicopter traffic, then shame on you, not the apartment. If you didn't notice the construction addendum to your lease that said it was a new complex with some buildings still being built, shame on you twice, not the apartment. There was full disclosure on these things when I moved in. Also, all buildings are set well enough back from University Ave that normal traffic noise isn't that big of an issue for anybody that's ever lived in a city apartment. To me its relatively quiet. If you want complete peace and quiet, go live in West Little Rock in suburban paradise, this is a city and there will be activity at all hours. 2 - If by shady people you mean black people, get over your stereotypes and check the demographics of an area of a city before you move in. Its an urban downtown area and like anywhere, there are a few "walkers" now and then, but nobody that looks dangerous that I've seen. Plus there's a rent-a-cop cruising the parking lot constantly to overtly deter much from going wrong. 3 - Maybe its just my building but I have yet to experience the doors being open/unlocked once. It has always required a keytag to get in. 4 - I haven't had an issue getting a parking spot close to the building once, not even on game day, and I personally saw the rent-a-cop make people move their car if they parked it in the lot between our building and Staples and started heading toward War Memorial the day of the game when I was out there. Also, you are talking about 1 day per year when you refer to "game day". My few gripes - 10pm on a sunday night being utilized as the time to blow leaves in the parking lot seems a bit much, but again this is a city. How long the lights take to warm up on the interior of the apartment - energy-saving hippie stuff :-) , and the streetlight positioned directly in front of our living room window. What I like - location location location!!! easy onto the interstate to get to work for me, Great places Big Orange and Cantina Laredo right across the street to eat along with a nice line up of shops to get holiday gifts for the wife. LA Fitness literally next door, Target and Staples too if you forget groceries or work from home and need supplies. Also in the immediate walking area are Panera, Tropical Smoothie Cafe, and a Newk's on the way shortly. On top of that you're right on top of the popular Hillcrest district, and an even split between West Little Rock attractions and Downtown. LA Fitness can be expensive, so its nice the apartment has a gym as well that's got plenty of equipment for a basic workout. April in the front office - IS GONE, Treasure and Liz are the only ones left.
I like living here. Everything is efficient, new and centrally located in midtown. The convenience is a huge plus and the staff is very friendly. They're very busy people but they try to give the best service possible. You're located basically in the middle of the city, with a downtown feel without being downtown. It's new construction so there are some things that you need to get used to, like maintenance constantly making noise during the day. This is listed as a disclosure when you sign your lease so it's not a surprise. I will bump up the rating to an extra star once when the construction completes. I love the modern designs they incorporated in the office, the hallways and common areas. Coming soon, there will be a pool and club house with a modern look and I can't wait! This place is a definite recommend for people looking for that luxury apartment with convenience. _____________________________ Update: Pool and club house is nice but they have issues with enforcing rules to people with multiple guest and glass-bottled drinks. A dog park nearby there is also promised but hasn't been built. Most of our neighbors are really nice but we ran into a few that aren't as friendly. That's fairly normal in an apartment community. I have mixed feelings about the management. They're mostly nice and try to accommodate us. Though our experience was unique to us, we still found them disappointing towards the end of our lease. During our residency, my husband and I purchased a house (management knew we were finding a new home) and we were in a situation where we couldn't wait for our lease to end. So we tried to make reasonable negotiations to not run out on them. Since the management are not the property owners, they weren't as flexible with us and the penalties were steeper than just riding the lease out. We were 3 months out from finishing. We convinced them to transfer us to a cheaper apartment so it didn't hurt as bad but the kicker was that they had someone lined up immediately for our place. Why couldn't the new tenant pick up on the rest and we pay a small penalty? Most property management usually does that and let it go. They ended up on top and let us take the hit.
If you LOVE every single sound the person above you makes, cheap cabinets, faucets and thin walls at prices that are more than the mortgage on my 3200sq ft home, then this is the place for you. We were here temporarily, and I was not happy with it at all. Its cool, trendy and the pool is nice, but I have never been this happy to move out from anywhere.
VERY GOOD. Great apartments, super great location and good lease prices.