The place advertises itself as "gated" but do not be fooled. Parking is not easy, neither inside the complex nor outside. The management is absolutely horrible, mainly the office manager whose name I never wanted to remember, she is just not personable at all. There is a guy with crazy hair, Aquino is his name I think and a new girl I believe her name is Tori who has always been helpful. People jump over the walls to come in to get in the pool and the so called gates never stopped anyone who didn't live there from coming in. it was not an over all great experience. I truly wished they would change that office manager girl or at least somebody teach her how to smile.
We've been living here for almost a whole year and absolutely love it. If you own dogs, this place is probably one of the most accommodating complexes in the area. The prices are reasonable considering it's a gated, well-maintained, dog-friendly complex that you can literally walk into Cherry Creek Park from. It's probably the best value for the money of any complex that we looked at in the area. The Personnel: I don't understand the complaints about the employees at the front desk. They've been nothing but accommodating and extremely helpful. The 2 maintenance guys are awesome. They are quick to respond, very courteous, and flexible based on our schedule. The Apartment: We live on the third story on the pool side. The view is amazing - we can see downtown Denver and the mountains from our balcony. The apartment itself has plenty of room and has tons of electrical/cable/internet outlets so you can really customize the layout of furniture. The bedroom is large as we fit a king bed, 2 dressers, 2 nightstands, and a large desk in it without any problem. The kitchen has nice granite countertops and newish appliances. The deep double sink is a really nice bonus. The apartment's washer and dryer are inside their own closet. There's a lot of smart storage space , including built-in shelves, a small closet near the front door, tons of cabinets, and shelving above the washer. The walls are rock solid - in the 10+ months living here, we've never had a single problem with noise. Maintenance: We've had no major issues with the apartment since we've moved-in, however, when minor things do pop up such as a broken window blind or frayed faucet hose, maintenance is quick to respond. They are reliable and follow-up to make sure that the problem was fixed. The Grounds: The complex was recently re-landscaped and it looks great. There is a few brown patches of grass, but this is Colorado and dogs need to go potty somewhere. Unfortunately, some dog owners will not clean-up after their dog despite the complex having free waste bags and trash cans everywhere, so you have to be careful where you step on the grass. But the landscaping crew does a great job of cleaning up. Plus, the landlords encourage tenants to report people that don't clean up after their dog. The Pool: There are complaints online from a few years back about non-residents entering the pool and acting aggressively. The landlords seemed to take note and installed a tall fence around the entire pool. Now, the pool can only be entered via a tenant's swipecard. The pool and hot tub are open and well-maintained year-round. It can be crowded at times, but it's never rowdy. The area also has a gas fire pit which is great for hanging around during cool fall evenings. Our apartment faces the pool, but we rarely here noise from it. The Amenities: Besides the previously mentioned pool, the complex also has a medium-sized gym. It has some newer cardio equipment, a few weight machines, and a small dumbbell set. Every time I go, I'm the only one in there. As for dog amenities, the complex recently installed a larger dog park with toys. There are a few computers in the lobby and a printer for tenants' use. The free Flavia machine is always well-stocked. The complex also has a few brand new bikes for tenants' use. There is free on-site parking, along with paid covered spaces and garages. My only complaint is that the open parking spaces are quite small. The Neighborhood: The 2 apartment complexes to the north of the Andante on Dartmouth seem kind of sketchy, but I've never had a problem, especially since the Andante is gated off. There's multiple bus stops on Dartmouth and Parker, and Nine Mile Station is only a 10 minute walk away. To the south, there's a small open space park which rides along the Cherry Creek Park trail and overlooks the Kennedy Golf Course. It's great for jogging/biking as the trail cuts into both Cherry Creek Park and to the north along a greenway into Denver. Overall, Andante is a great value. We’ll definitely be re-signing, probably for years to come.
I lived at Andante from October 2014 to March 2015. I had to terminate my lease early due to taking a job in another state. While paying a two month penalty is stiff, it is not up to the onsite staff. They were very accomodating allowing me to make payments over 6 months. I have known Aquino for over 2 years from another complex. He is wonderful and everyone else was wonderful, unless you are an idiot I suppose. I would live here again. The parking is tight, the walls seemed thin to me, but it is apartment living folks, not Kansas. I thought the apartments were priced below average for the area and luxurious living.
Crime ridden, gates that don't work & terrible management. Little girls in the office who are cute and condescending. Janelle Maynard still hasn't gotten me my parking deposit back, which the new co-manager threatened me over paying in my last month. I already moved out due to the crime in the community over the deposit. So I paid it to them, they never gave me back the deposit remotes and will not respond to emails. Janelle isn't fit to run a kitchen. Waiting on that $50 deposit!
The most horrible place I have ever seen this places needs to seriously consider hiering new employees because I had never been treated like this not even a dog get talked to like that