Crime ridden, gates that don't work & terrible management. Little girls in the office who are cute and condescending. Janelle Maynard still hasn't gotten me my parking deposit back, which the new co-manager threatened me over paying in my last month. I already moved out due to the crime in the community over the deposit. So I paid it to them, they never gave me back the deposit remotes and will not respond to emails. Janelle isn't fit to run a kitchen. View the 'Not Recommended' actual reviews from owners if you'd like to see what they've gotten hidden from Yelp. Pretty much every review
The most horrible place I have ever seen this places needs to seriously consider hiering new employees because I had never been treated like this not even a dog get talked to like that
Substandard management. And no willing to fixing their problems. No worthy to pay this much of rent on this level. They are immature, crude, relentless. If you have some masochism, here is your place.
Worst Experiences ever. People working there are so rude and don' t treat guests like professionals. This place is kept more unorganized than any motels on Colfax...
I was very hopeful about this place when I moved in, but in the 2 years I have lived here things have only gone down hill. Most of the negatives have come with the new ownership, which immediately cut staff and maintenance hours, got rid of the on-site security, let the gates fall into disrepair, and removed the dog restriction policy. To begin with the Apts. look very nice, and it is small community, which was a big plus for me. The problem is Andante sits between 2 very large complexes, both of which serve low income people as their primary clientele. Now I am not saying that there is anything wrong with that, but this place is greatly over-priced given this situation. As others have said, security is a problem with non-residents frequently coming into the community, while the street itself (Kenton) is used as a trucker rest area off 225 with Semi trucks parked along the street on most nights. Because the office closes at noon on Saturday until Monday morning there is no one to contact when problems arise during weekends (when most problems seem to occur) and the outside security firm they use only responds after 9pm. There have been reports of trespassing and theft, as the other reviewer mentioned, as the gates are left open or have broken latches which allows residents from the neighboring complexes to use the pool and spa, which is not what you are paying for when choosing to live here. The parking situation is indeed awful, small spaces and too few of them. If you arrive home after 9-10pm prepare to park away from your building if you can find a spot within the community at all. To add to these issues, there is a serious problem with dog feces as many residents will not clean up after their pets, which tend to mark their territory near entry ways of the apartments. The management does not seem willing to address the problem as one notices many large dogs that were on the "restricted list" before. Because of the saturation of feces and urine in the limited grass and gravel areas the place just reeks most of the time. If you tale a tour you'll see and smell it yourself. Finally, barking and running dogs can also be heard from adjacent apartments on a regular basis. Although it looks nice from the outside, this place is just not worth the premium prices they are charging given the problems and what you should expect for rent ranging from $1200-1500. I you do decide to move here, I am sure you will regret it.