This apartment is priced similarly to most other apartment complexes in Castle Rock, BUT this one actually has new amenities and apartments. This is the biggest one-bedroom my husband and I found in this price range in the area. Tons of storage space, AWESOME view of the mountains. The pool and workout room are rarely crowded. The women in the leasing office are SO nice and extremely helpful! This complex does NOT come with washer/dryer and does not have a laundry room. There's only one laundromat in the area and it has terrible reviews. Just something to consider when looking at this complex.
The management just looks for ways how to make more money on extra charges on the top of the ridiculously high rent. I paid $900 extra when I moved out, because I bought a condo and it was cheaper than breaking the lease. I got over that. Now it has been over 5 weeks after my lease ended and I got a call from collections saying I owe over $100 dollars, which includes a paint charge for $90 dollars. My walls were clean so it was just charge for holes from pictures. So the letter was lost in the mail and they just forwarded it to collections after 30 days. I lived there for over 3 years and had a perfect payment history... They did not even bother to call me first. I called the management, the Accounting never called back and the Manager said she reviewed the photos and it looks like they should have charged me more... calling $90 inadequate to cover tiny nail holes is pretty greedy. The apartment ads say it is a luxurious community. My cheap linoleum floor was so old that when I put my knee on it to clean it, one of the lino tiles got stuck on my knee and fell out of the floor. When I took over the apartment, I had them repaint the bathroom shelves, because they painted over someone's hair and it did not even dry properly. Everything in the apartment is cheap and not even close to luxurious. Like horrible carpet that they charge you $50 to clean it after you move out. Do not rent their washers and dryers, those are horrible and overpriced. They do offer rental through another private company, which is a little better. The shower in building 367 #38 has a low pressure pressure that is worse than a camper... I guess most apartments are run in a similar way, which is quite pathetic. The best apartments I have ever lived at were Cobblestone Ridge in Colorado Springs, but work in Denver now..
Great location, A+ maintenance crew busting their tails, knowledgeable staff. 4 stars because my neighbors below kind of suck... but hey, no place is perfect. Online bill pay works every time. Sign up for the rent plus. It does raise your credit score.
My family and I have lived here for almost 5 years. We love it. It is a great location close to just about anything you would need. The office staff has changed over the years, when we first moved here the office staff was rough and cold. Now, they know my family and even say hello to us when out in public places. They try to meet the needs of everyone with the staff they have. I feel at home here and see that the pros out way the cons! I would recommend this place to anyone!
The management at Echo Ridge found it important to send me a statement asking me to come to the office and pay a .50 cent up charge bill! They have a tendency to waste your time with notices and irrelevant information to an apartment occupant. I found the management team to be very unfriendly. Echo Ridge seams to have fees for everything! They charge a $40 monthly fee for appliances even if you don't want them. The condition of the washer and dryer were poor and found them to be extremely noisy.