I am currently a resident here and have been since last July 4th weekend 2014. My husband and I have not liked the apartment we rented from day one. Since it was a holiday weekend when we moved in, We didn't get to see THE apartment we were to have. It was not move-in ready, as a matter of fact, they gave us $75 credit to clean it!!!! I don't think so.. There were dirty former tenants clothes behind the washer and dryer, cabinets not even wiped down, and I am here to tell you the apartment ( model) we saw was NO where near what we wound up with. I refused to move in. I mean, we spent like $3,000 moving in andtraveling from 2,,220 miles for my husband's job. So, there was only one other 1 bedroom "available", which we hurriedly went and looked at, but it was not the "Executive One Bedroom" which has more square feet and the regular one bedroom. We moved from a 1,700 s.f. 3 bedroom, 2 bath home. So, due to the other one being so small, we regrettably moved into the one we are in. The pictures you prospective tenants see on their website are not what you will wind up with. No pretty wallpaper, nothing. Our kitchen cabinets are 1960-70 , just painted over with tons of white paint. Just painted over EVERYTHING in the apartment. But what has been happening lately here is very disturbing. Just today, out walking our dogs, we came across trash in the parking lot that had what looked to be drug vials and used condoms all over the place. And tonight there was 2 men digging in the trash dumpster in the dark. There have been rumors of "security" being hired, and I can tell you that the lighting in the parking lots are seriously inadequate. Also, tires being slashed and an altercation that looked like a blood bath on an apartments patio door. (I have pictures) I'm just telling you our experience since we moved in. I would NOT recommend this place to anybody. "Unaccustomed to compromise" is a joke in their "mission statement". Sherwood Crossing Apartments and Townhomes in Philadelphia, PA awaits those unaccustomed to compromise. From studio apartments to 3-bedroom townhomes, Sherwood Cro/ssing offers a quality living environment in a picturesque setting that you can call home. We have combined all the outstanding apartment features you want with all the services and conveniences you deserve. Sherwood Crossing will surpass your expectations. Set on 59 beautiful acres, you will experience a beautiful scenic setting with the convenience of shopping and transportation at your doorstep. Relax and take a dip at our spectacular swim club or try a workout in our state of the art fitness center. Feel free to use our business center to accommodate your work needs. Our award-winning employees are dedicated to providing our residents with a quality residential living experience every day. Exceptional services include our award-winning 24-hour emergency maintenance and a 30-day move in satisfaction guarantee- understand residents’ needs and have developed flexible leases to suit your lifestyle. We invite you to make Sherwood Crossing your new home. We were not offered a 30 day satisfaction guarantee.... Oh, and moving in over the 4th of July weekend - our A/C wasn't working and the "award winning" maintenance crew refused to come out because it was not "80" degrees, only 76. They couldn't even fix the entrance way doorbell the first time, had to come back out a second time, as it was ringing both us and our upstairs neighbor. Seriously?
Living there was not bad at all. I actually really enjoyed it for the most part. Danielle and Cynthia were always great to my girlfriend and I. However, then things seems to change around the complex. Management was obviously treating their employees like trash, so much so you could sense the hostility in the office when you walked it. But amazingly this did not change the treatment we received from the 2 ladies in the leasing office. It was when I moved out that I became very disappointed. I was warned that management will nickel and dime you for as much of your security deposit as possible. Now, I am a very clean individual overly so in most people's minds. But with that I said I went ABOVE and BEYOND to clean the apartment after moving out. I shampooed the carpets, I scrubbed the floors, bathroom, windows, vacuumed, everything I could do I did. Then I got my final bill and security refund: What a JOKE. Now mind you my move out date was AUG 1: Over 40 dollars for CLEANING on AUG 1st 60 dollars for Carpet Over 30 dollars electric for 6 28- 7-31 ( I was not in the apartment at this time except 1 day) 8 dollars in "service fees" for electric I didn't even use. and another random charge I do not remember. My mind was blown I only got 1/4 of my deposit back and I know for a fact my apartment was in better condition when I left than it was when I moved in! My advise is to get a walk through done with you present cause if not they will screw you out of your money.
My wife and I Robert and Dianne Gallagher were at your complex today. We were informed we did not meet your criteria due to our current credit rating. We were impressed my your office staff and your facility, we have the income and were willing to put up 4 months rent to get an apartment. We have paid all of bills on time or ahead of time in the past, the past year has been hard on us and we are very much back in control. Since your upper superior personnel seems to treat PEOPLE as a number rather than good perspective rent prospects that is a shame, maybe you will be able to rent to drug dealers to adolescents with a high credit score to fill your property vacancies, that should make your current tenants overjoyed. Again your office staff was very helpful not like sit behind the desk number counters
To start, I have lived in these apartments for three years. The maintenance team is extremely slow when completing work orders and the work done is low quality at best. However, the office staff is friendly and generally helpful. The apartments are starting to fall apart due to POOR MAINTANENECE. The only true pro to sherwood crossing is they allow big dogs without issue. I would recommend, if you are considering moving in, shop around first!!!
The only issue I have with Sherwood Crossing is the rent goes up every lease renewal . I understand price hikes but now I know why I constantly see move outs.Don't get me wrong it is a nice community but there are some nice neighbors that have moved because of yearly increases . A full complex with quality people is better than a two thirds full complex.