We been here for 1.5 years and have had a great experience. The maintenance requests are quickly addressed. I would also like to appreciate the management team for the wonderful job they have been doing so far. ( Lidia, Myra and Candice). All of them have been very helpful on various queries we have. I love the community and have also made some great friends. Would definitely recommend this one !
The staff is amazing! It's a great place to call "home". The entire staff is very friendly and are always very helpful to our needs. It's a beautiful community. I love my time here and will always recommend it to others.
I have been living here since 1 year this is great place. Maintainence is good. Everything is close by. The community is well maintained and it has all the amenities. Everyone is helpful and I really love this place.
I was very impressed with the community and what it had to offer. The Apartment, Landscaping, and Office staff were great. I definitely enjoyed my visit, Myra was very pleasant and answered any question I had with no hesitation. I had the pleasure of meeting other staff members as well, Danielle and Lidiya were also just as pleasant.
Chose to live in this apartment as it was close to El Camino and Sunnyvale, the apartment is renovated and the interiors look good. The good ends here! Here are few things you should consider before moving into Marina Coves. The leasing agent at the front desk is really rude and has absolutely no patience to listen. This might at first seem like one of things which might not matter, but believe me it matters when you have a problem in your apartment. Water is cut of once a day atleast once in a month (This has happened from October 2014-Dec 2014). Like I said before the apartments are renovating, so some of them are old. No centralized AC/Heaters AC/Heater even in the renovated living room isn’t sufficient to heat. Robberies in the parking lot have increased. There have been two incidents in late 2014 alone where residents have been robbed at gun-point. The lighting is minimal in and around the apartment complex, which facilitates these crimes. One more reason for the high crime rate is its proximity to El Camino Real. Initially one would think that staying close to an arterial road is a good option considering accessibility to public transport, but this part of El Camino is not a comfortable to even walk. There are a few iffy places around Flora Vista/El Camino intersection. Bird poop is serious issue if you have a second car. Utilities are connected to AUM, which accepts online payment with $7 convenience fee (you can choose to opt for direct debit, which needs you to go through filling forms and sending in a blank cheque), who does this in the age of internet? Now about the leasing office and management: I understand since this is an old apartment that renovation has to happen to upgrade the apartment. This happens everywhere, but here is what was different here: Management showed no consideration to talk or send a notice to the residents around the apartment being renovated, we happened to learn this because of the loud noise overhead. Leasing agent when informed and asked if workers can be considerate and stop working after 6/7PM was out-right rude and refused to listen, she infact condescendingly told us that we don't live in a private property and shouldn’t be talking about the noise, which she says is expected. The leasing agent in the front desk offered us to move to another apartment to ‘take phone calls’. I couldn’t explain her (as she wouldn’t listen) that this wouldn’t work. Quite a long review, I hope the management improves and would be a nicer place for people to stay