After living in apartment complexes in the same area, close to the same rent rate (that makes a big difference when you compare and contrast!), I can't say enough about this place! Seriously, you won't find anything better. I have lived here for four years. The first thing I noticed was the screening process, and keeping sex offenders out -- for me, this was a must because I have children. Also, I often had to use the transit system to ARC & Sac State, and the bus stop was less than a block away, and there were no bus transfers. I love the beautiful trees, and lawns, the workout room, and pools. Whenever I need something done, maintenance is quick to respond. The gates, and security is a plus. My neighbors next to me are friendly, and the community works together. Recently we worked on the feral problem, which was my only complaint. (The noise of city life, and living close to people, is a reality for any apartment dweller in this area). To say the least, professionals were brought into help. I can proudly recommend these apartments to anyone.
The staff is horrible. Other than apartment manager chris stacy(who seems to never be available because shes always at another property). the other manager sara is a miserable person who lacks any facial muscles that will allow her to exude any bit of happiness. She is the worst of them all. If you have to deal with her i feel bad for you. The female staff who works there are completely rude and could care less about any of our situations. While living there neighbors were fighting and very hostile. I witnessed 2 neighbors get in a fight over music being played. I called security amd they were to scared to show up. My guests have had their cars broken into. They apt offered referral inventives if people brought their friends in to sign a lease. My friend who lived their had recruited myself and another to move into our own apartment on the property , but NEVER got her 2 referral credit. They are liers. The maintenance staff looks like druggies that will probably rob your apartment. There is a lot of bummy dumpster divers. The property is old and run down and not safe to have a family live there. The women in the office are beyond unprofessional and lack empathy. I feel bad that their own personal misery in life gets put onto the tenants. REMEMBER THEY ARE IN SALES AMD EVERY FAKE SMILE THEY TRY TO GIVE U IS TO MAKE A SALE AND ONCE YOUVE SIGNED A LEASE YOU MADE A DEAL WITH THE DEVIL BECAUSE THEY ARE NOT NICE OR HELPFUL.... BE WARNED AMD APPROACH WITH CAUTION. my 3 friends and i all had our own apt and we all had horrible time at this property. 👎👎👎👎👎👎👎 once i moved out i had to pay them 600$ in court fees just for breaking my lease. They NEVER SUBMITTED TO THE COURTS THAT I HAD PAID OFF MY DEBT. now 2 months later i am having to do the job chris stacy said she would handle for me. they dropped the ball. I pretty much paid them for nothing and the staff could care less about my situation because im no longer a tenant. This is really dissapointing especially since i paid a debt in full thats still on my housing record. I HOPE IN TIME THEY FIRE EVERYONE ON STAFF AND HIRE PEOPLE WITH POSITIVE ATTITUDES WHO ACTUALLY DO A JOB CORRECT THE FIRST TIME. Im very upset. Read other reviews they all agree the staff is horrible.
Let me first say that my apartment is beautiful, spacious, and the updated versions of all the apartments look great. However, I have had a few bad experiencing with this apartment in the 5 months is have lived here. I strongly advise that anyone allergic to animals (cats specifically) do NOT move here. They have feral cats that have taken over the complex. If you have a nice car, it will probably be scratched. There is always paw prints on my car, and i have even seen a guy with a convertible have a cat sleeping on his seat in the morning. When it rains, you can smell the cat urine for days. If you are on a budget this apartment is not the place you want to move. They do not fully cover water or sewer, so it is added to your rent every month. We were suppose to pay $860 and our rent always ranges form $960 to $1000. It seems that every month our rent is higher. The apartment floors are very creaky. It gets very annoying especially at night. Despite these minor problems, there is something more important that urged me to write this review. The management is only concerned about nickel and diming all of the tenants. The do not empathize with anyone and their main focus is what they can do to charge a little bit extra. I have experienced this with them often in the last 5 months. It is very frustrating. With that being said, this is a major concern of mine because we are moving out early next month and have an inspection coming up. They provide a list with prices of each thing that needs to be fixed or cleaned before moving out and how much they will charge you if it is not taken care of. I am aware that this is a normal procedure and everyone must undergo inspections while ending a lease, but I have a bad feeling that we will end up getting charged more then we paid for the deposit. We have taken great care of our apartment while living there, but they literally charge for EVERYTHING. And not reasonable prices. Its like they are trying to make a profit off of you at the same time. With all this being said, I do not recommend this complex. The appearance of the complex and units do not over weigh the bad.
This place is okay, the thing that is prompting me to write this review is the absolutely horrendous experience i have recently had with the management staff. Somehow between my lats lease renewal the staff here have managed to loose track of my renters insurance paperwork, and when I presented them with a new copy they let me know on three separate occasions that there were three separate "errors" with my paperwork. the reason that this is such an issue is that it is beyond me why they could not simply tell me about all of these "errors" at once so i may call my insurance company once to resolve them. But instead, i now have had to make three separate calls to my insurance company to fix these errors. all in all, a horribly unprofessional waste of my (a paying resident) time.
The staff is great no complaints there. They are friendly, prompt and effient. I love my apartment, spacious bedrooms, roomy, with good lighting, updated fixtures and nice carpeting. Kitchens could use alittle more updating in the appliance area. My refrigerator and microwave are very outdated. All that said its a nice place to live and has affordable prices.