I love everything about this place except for utilities. As a single woman living alone I have to share utilities with my entire building- five other apartments. My individual utilities averaged 27 bucks. I pay well over a 100 now, picking up my rude neighbors bills!!! Not only are you sharing the utilities you are paying a THIRD company to split up the bill for canyon ranch! RIDICULOUS.
The apartments are very nice. Theyre spacious and I always feel safe here. However, it is not worth the price. The utilities are set up by building and divided by the square footage of your apartment and the amount of people you have living there. Ours have been capped at $175. Your water bill is not only made out of what your building uses, but when they drain the pool and refill it, the laundry facilities, and the sprinklers that they run even when it's October and raining. I've had some concerns and tried talking to the staff very politely, just asking general questions and the older lady that works in the office, every time has been extremely rude and unhelpful. She has one of the worst customer service skills I have ever experienced. I suggest really reading into the fine print and ask a lot of questions before you sign the lease. I also recommend if these are apartments are at the top of your price range, do not decide on them because the utility prices really screw you over. Other than that, they are nice apartments.
The apartment complex is pretty trashy. Garbage all over the car ports. Homeless people camp out right outside the fence. Rent and utilities are outrageous. I have a small 1 bedroom, 1 bathroom apartment and paid $897.69 for rent and utilities for February 2016. There are nicer places to live in town for a cheaper price. Living at Canyon Ranch is definitely not worth the cost.
I have lived here for a little over 3 years and have had no complaints what so ever. The office staff are wonderful, very understand and very relatable. They maintenance men are very efficient and when you have a problem they are there, always. Out of my 3 years living here, in a couple months I am saying my goodbye's all because they have let a certain someone in the office go, just because he did things from the heart and really cared. So sad to leave, but its time I part my ways. I would recommend this place to anyone!
We tried to hold off writing this review but WE HAVE HAD IT! Wish I could give a 0 star. We drove over 1300 miles to Colorado none military to get treated like bad tenants. Rent is due by the third but due to our family work schedule we purchased the money order when we got off on 8/4 and turned it in on 8/5 to get a notice on our door saying we owe 64 dollars and 31 cents due to being late. 8/6. This is where the problem comes in to US as hard working human beings. We called maintenance a week ago about our dish disposal and no one has came out yet! With 24hr maintenance. WHAT did they think that it will start working on it's own again? Its smelling the kitchen. Not only that we are living in a inhabitable place where our HOT water come on when it wants to this has been a complaint for 6 months August 16th. Due to the tenant law we shouldn't have to pay anything for living in these horrible conditions I would have lived with it better if they said we would move you guys into an apartment when one come. Available until this problem gets fixed but they keep pushing it up under the rug and now I'm going to write the Better Business Bureau and call the Health Department. This is ridiculous!!! We pay over a thousand dollars a month to live here to not have hot water at 6 a.m. on July the 26 our hot water did not come on until 11 a.m.! They know rent is due so this weekend we had hot water it was the 1st. AS a woman you know this can be bad. We are fed up this is my last cry for help we are not millionaires and we can't just up and move we want to make our credit better and we can't break a lease what are we supposed to do? Now we've decided to write a review someone has to hear my cry for help... How would these people feel if they got up in the middle of the night to use the restroom where they pay over $1000 in rent and can't even use hot water to wash your hands an no washer and dryer in units. We cannot wait until our lease is up we are gone. We have been to nice. Due to renting from Colorado the Landlord’s Duty to Provide a Habitable Premise (C.R.S. 38-12-505) states we should have hot water at ALL times and they are supposed to fix that. This has been a continuous problem We're so afraid for what going to happen our when our 1st winter approachs.