I lived in these apartments last year and I really liked it. I didn't have problems at all with the management or anything until they end when they charge us a butt load with things not being "clean" (which I deep cleaned the whole place.) I had moved out for about 3 months while finding a new roommate and when I moved back in the whole place was under new management. They are very nice people but things have become a lot less simple. Prices of everything went up, not just the apartments themselves. Parking is first come first serve unless you want to pay more for an under cover spot. With maintenance I use to be able to just call to the office and let them know what needed to be fixed (sadly things break all the time!) Now I have to put in a work order and hope they have time to come and fix things as soon as possible. Both apartments I had trouble with the sliding glass door, garbage disposal, closet doors, mold, washer and dryer closet door, front door-door knob, etc. Yes that all is a lot but I could deal with it other than the no parking space.
i always hear the neighbors upstairs whacking at the old bull. and it sounds like like they are constantly rearranging in the middle of the night. the dogs next door are always howling and whining. as a tax payer i would like to request a new company to own this complex
Would never live here again. Mold issues that never got resolved and maintenance issues that never got taken care of. False information on move in that is now a problem. Old and falling apart, cabinet doors falling off hinges and drawers not on tracks in the kitchen. All cabinets are pealing and in disrepair. The doors leak and the carpet is being discolored from it, response was that there is nothing to be done about it. Poor responses and a sense of lack of caring from most of the staff.
*Terrible management * Mold that won't qo away * Non-functioning appliances I would not recommend this complex. I lived here for a year, the only positive quality is that my neighbors were polite and mostly quiet. Bait and switch, I signed the lease for one apartment and ended up with another. The apartment I ended up with was still dirty. All of the counters had cracks or paint splatter, toothpaste left in the bathroom, and the oven was filthy. I had to clean before I could move in! I was constantly having my dishwasher, dryer and washer "fixed". It was a year long battle with mold, broken appliances and terrible management. Upon moving out I provided a notice 1 1/2 months prior to moving with my last month check. After spending three days deep cleaning the apartment, I get hit with a bill to replace the carpets and another for rent!! So frustrating! Moral of the story this complex is a waste of your time.
RUN FOR THE HILLS!!!! Moving to The Pointe- was the WORST mistake of my life. Within the first 2 weeks I lived there, I realized this. The apartments look NOTHING like the pictures they have posted. Very cheap renovations- that they charge top dollar for. They have groups of teenagers that sell drugs to other teenagers- which they in turn tried to blame my honor roll students for- because I complained. Upon moving out- they tried to charge me for EVERYTHING! I left the place spotless and had the carpets professionally cleaned. They lied and said the carpets were the worst they have ever seen (I have pics proving otherwise- before and after...) even did a walk thru with maintenance prior to moving - he said there would be no charges- everything was perfect, until I received the bill.... I could go on and on about their unprofessional-ism (they don't even answer the office phone if they decide they don't like you)- I could go on for hours about how horrible this place is, but bottom line is... Do NOT MOVE HERE!!! You will regret it!!