I've rented two separate apartments here and they were decently cleaned when I moved in. I never had any issues with the appliances and washer/dryer. When my fridge went out, the maintenance came and helped me move my groceries to an empty unit until they could replace the fridge with a new one the next afternoon. The thing that I absolutely do not like here is that I had 2 of my Acura cars stolen! They were both older cars, but by the time the cops found them, they were in a dead-end without an engine, seats, wheels & tires! From what I hear, it happens far too often here even with their "security". They NEED to install gates!!!
I have lived in these apartments for 4 years. What started out as a great place to live has changed for the worse. I agree with the comments below about the garbage issue. I am sure they started this program because the dumpster are turned into what looked like your local dump. Garbage just piled everywhere. So now u have to pay for a service for them to pick up the garbage from your door. There is no option to decline this service as I would much rather save money and just walk to garbage down to the dumpster. They advertised they have swimming pools and a common area, which they do now. Unfortunately nobody could use it for 2 years as it took them forever to remodel it. Washing and dryers that are advertised barely work. The parking situation is just beyond terrible. They repaved the parking lot and while I do belive there should handicap spaces where need. I do not believe there should be two on one little section when there are no handicap people in this portion of the apartments. These spaces are empty every night and I forced to park extremely far away from my apartment. The only positive I can think of about this place now are the office ladies are very friendly. Other than that I cannot wait for my lease to be up and to leave.
FYI... The onsite Manager Marjorie is really unprofessional, so don't be fooled by her reponses to the reviews here. The hot water for the shower only stays a little above luke warm for about 3 minutes and then goes cold every single time! The walls are very thin so you can hear your neighbors at all hours. And if your neighbors smoke, then leave your windows closed because the smoke will come into your apartment. The parking situation is no good. They recently re-did the parking and just made it worse. Now they have 2-disabled parking spots in the area where I lived and no one ever parks there, so there you go... two wasted spots! And then you look at some of the other building sections, and there are no handicapped spots, makes no sense to me. Plus they have it so there are 2 very tiny spaces leftover where they have put stripes on for no parking, so there is another wasted space. Couldn't they have balanced out the spaces to make them all even? ... No, that would be too easy!
Disappointed generally by the services that the apartment company offered. We paid a monthly fee for a service that took out the trash on certain times during the week. It sounds ok on the surface but what actually happened is that the neighbors, taking advantage of this poorly managed system, leaves their smelly and disgusting trash out during the daytime, bringing in flies and other nasty bugs around the doorstep so that when we leave for work and come back, there is this constant buildup of garbage that makes this apartment so disgusting. We never imagined that something like this even existed before we came to this apartment and so we never thought it would be so nasty to live in this apartment. Disappointed by the apartment itself. We were misled by the pretty pictures and it turned out that most of them were pictures of the community facilities, the clubhouse, and the leasing offices. These were parts that we paid for in our monthly rent but we almost never used! The facilities were pretty but even the gym, which was almost always crowded during the times my husband had available for working out, were very much lacking. All the cabinets, drawers, and cupboards had a nasty, dank, odor to them that smelled like urine. It took us months to remove the smell but whenever we have visitors they can smell it. They claimed that they renovated our apartment but the carpet was old, unsanitary, and had bugs in them. The renovations were strictly superficial ones. Disappointed by the neighbors. On many occasions we can hear our next door neighbor conducting domestic violence among each other at night when we are tired at night and trying to rest before going to work. We often saw teenage kids roaming around at night doing suspicious things when they should have been at home. So even the standards for the people they take in are garbage.
We moved here 2 years ago from out of state. My dogs had NEVER had fleas. 2 weeks at this place and they were covered in them! They were in the carpets, which had stains around the edges when we moved in. When I complained of fleas, they did send an exterminator, but unfortunately it didn't work. When I told them the fleas were still a problem, the manager at the time said there was nothing more she could do, and that my dogs had probably brought them in, so it wasn't her problem. I had moved from a super dry, cold climate where we didn't have a flea problem. These units are infested because they don't clean properly in between tenants, and the whole complex sits in swampy standing water during the rainy season. We moved out about 6 months ago and what a shocker, not a single flea to be found since! I could go on about other issues this place has, but it looks like others have covered them.