Chase village is literally the worst place in the world. Their staff is entirely incompetent. They do not communicate with each other or with the residents. Maintenance takes a month or more to fix anything. The staff ignores their residents as well. When I moved in the carpets hadn't been cleaned which by the way is ILLEGAL. It was filthy and the people before me had a pet so there were pet stains all over the place. They gave me a voucher to get the carpets cleaned myself and didn't refund my restoration fee. Not to mention, they're extremely inconsistent about they will or will not do in any given situation. I am leaving this place once my lease is up and never coming back. I wouldn't recommend chase village to my worst enemy.
The apartment is decent, but NOT clean when we moved in and they would not refund cleaning fee. If you don't mind being ignored when you need things fixed (frequently), apartment not sprayed for ants, and most importantly, being IGNORED when someone parks in your parking spot, then this is the place for you!! After numerous complaints to the management, about people parking in my spot, nothing has been done, and they just shrug it off. So, the rent is a bit high, the apartments somewhat run down and older, the management pretty uninterested, (except when it comes to collecting rent), and parking is outrageous (especially on game day, DONT leave your apartment!!) Except for that, it is an okay place to live. I am amending my review. Make it a negative star. Have tried to get them to fix a light on the porch for two months. No luck. Now that it is dark earlier, it is dangerous going down the stair in the dark. Almost fell, but they went to fix it, didn't, and now it is halloween and super dangerous. These people are nothing but slum lords!!! Yes, they are fixing the outside, but inside, the floors are in bad shape, the figures are falling off, the lights don't work, and they make you have renter's insurance that puts their negligence and horrible maintenance on your insurance, not theirs. They claim no responsibility for accidents/injuries for their negligence. AWFUL!!! HORRIBLE landlords.
Chase is an exceptional place to live. I have been here for almost a year now, and I have already renewed! The leasing process was quick, clear, and very pleasant. I knew exactly what I was paying for and the staff were excellent. Since I've lived here there hasn't been a single day that I haven't been greeted by name by the receptionists working in the office. There are constantly free items in the office including: coffee, tea, snacks, sodas, energy drinks, and a myriad of other perks frequently given out. In addition to this all villagers are invited to bbq's, pizza parties, sports game parties, and other fun community events! It's been a pleasure being here at Chase because of all the amenities and the wonderful staff, but most of all because of all the friendships I've made here. You can constantly run into friendly people here, students and otherwise, and it makes living here that much better. Live at Chase! It's a great place to live!
I have not hated living at Chase. It's been very pleasant here, even moving from a very comfortable, large house in a quiet neighborhood. So, you know, keep that shit up I guess. Honestly, you'd think with all the college kids here, and being so close to Autzen, it'd be annoying and loud all the time, but seriously -- it's not. Sure, if you're on the Autzen side like I am (literally across the street), it gets loud for 3 hours during game days, but the noise volume is less than that of a neighbor across the way playing loud-ish music. It seriously isn't a bother at all. I don't even notice it except when Oregon scores a football goal point thingy. That's what they're called, right? Also, Clair is super cool. She almost never tries to get us to steal potted plants and decorations from one resident and put them on the patio of another resident in order to start a fight which we then sell tickets to. So, 9.9/10 for that. Seriously though, we had an ant problem briefly, and it was taken care of very quickly -- we have had a couple of maintenance requests, and they were also taken care of VERY quickly (and by extremely polite maintenance staff; the maintenance guys rock at Chase).
I lived at Chase for 3 years. Overall it was a pleasant experience, if a bit expensive for the area. Staff are pleasant and attentive. We had some disputes from time to time but it was all handled professionally. It's a college apartment, so be aware that noise varies with season. You will likely not be able to leave the complex easily on game days during the fall (but that's every complex in the area around the stadium). Easy access to college through the park, with running trails nearby. Negatives - There's petty crime around the area, consistent with the college mentality and non-sober antics. For incoming college students and young renters, the business practices of the management may appear cold and deceptive. I'm probably desensitized after living in the Bay Area, but in general I got exactly what I expected out of the contract. Some clarity at contract signing about final costs would be beneficial. Main complaint would be the annual contract process, and something that anyone looking at the complex should be aware of. Early in the calendar year they'll send around notices asking for a commitment to renew the lease by the end of the spring, or your apartment will go on the market. As all leases renew in the summer, this is essentially a 15-18 month commitment. Given that the majority of renters are probably college students, I understand the business reasons, however as a working professional it was something that didn't fly well with me. I don't live by the school year, and I don't like putting commitments in for over a year.