I've been living here at Westwood Village since last July and can only say great things about living here. The price is decent compared to the other higher-priced apartment complexes in the area. The staff is super friendly and really strives for community-based communication with their residents. The amenities are a bonus too. They have a 24-hour fitness center, two heated pools during the summer, and clubhouse with a fireplace. They are also very dog friendly and there are plenty of grassy areas with sanitary stations for walking pets. The location is perfect for summer activities as it is close to downtown Plymouth and Hines Drive/park. Newburgh Lake is also close by too for fishing and kayak rentals. A perfect place to live for active folks at a decent price!
I really enjoy living here. Complex is close to freeways, stores and restaurants. Love the laundry room on each floor. Maintenance is responsive and even when we've had a lot of snow, there was always a path to the carport (another bonus). I often see the staff out maintaining the grounds and know that this spring/summer is bringing many updates to the grounds/facilities. I'm a happy camper
Westwood village staff are nice; the office people are really sweet. But Paragon property management is terrible! They treat you like a suspected criminal from the first moment you apply. They have several policies in place that make it hard to get you rent paid (accepting limited forms of payment, the online pay system will not accept a payment that is a single day late, and it gets worse). When I first came in, they had me sign a single piece of paper, never even showing me the actual lease, until after I was paying ridiculous fees from it. I believe this is a genuine violation of the landlord tenant act, and a violation of the Fair Reporting act. I have complained about maintenance issues, and it has been over 90 days - still nothing has been done. I have requested maintenance twice for the same issue, still no fix. (*Maintenance issue was finally resolved). Some bird or squirrel got into the exterior wall of my apartment. I called to let maintenance know, but they said they would take care of it in a day or two. By the time maintenance showed up, it had died in the wall, they could not find it, and then a few days later I had maggots crawling all over my bathroom. Paragon properties is very shady! Save yourself problems and headaches. Do not live here, or at any Paragon property.
This Paragon property is absolutely beautiful. The staff always goes above and beyond to assist residents. Residents are treated like family. The customer service is phenomenal. I have had a very good experience with Westwood Village apartments. The staff is always having some kind of activity for the residents. It is truly a place that I love to call home.
All the staff members and maintenance team have been wonderful, particularly GiGi, Robin and Mike. Moving is stressful enough. We had visited several apartments before we decided to move here, GiGi showed us around and answered many questions we never even thought to ask. Very pleased and impressed. We had a few issues and all of them were taken care of in a professional manner and with ease even when it didn't directly fall on them. Maintenance has taken care of everything very quickly. We cant thank all of you enough for making things easier and being so helpful. Very quiet here and we feel well taken care of and safe here. :)