The location is awesome! The office staff are the coolest people you'll ever meet! I love the events they have for their residents. Only thing I dislike is the payment system. They use the ancient art of check writing or $ orders. I'd prefer they use an online payments system. i also dislike the maintenance request system. You have to call a 100 number to have anything fix. most of the time they are very fast but I just don't understand why I can't just speak directly to someone on the property.
The staff at the Retreat is great--welcoming, helpful, and they remember you. I also appreciate the fact that the complex is animal friendly and makes sure even pets feel like part of the community. The complex is quiet, my neighbors are friendly, and the location is fantastic--adjacent to the Barton Creek greenbelt, right on Lamar, close to 71, 360, and Mo-Pac. It's a 10 minute walk to grocery stores (the new Wheatsville Co-op and Sprouts) too. There are two pools which is great during the hot Texas summers! There is a waste valet service, although I would prefer to save the cost of this and take my own trash out, you are unable to opt out. The apartments are a good size, although the bathrooms are a little small. And sometimes parking can be a little crowded, but usually it's not a problem.
Love living here! Staff is very helpful. I wish the leasing office was open later so that I could pick up my packages after 6, but other than that it's great. Beautiful trees, beautiful pools, and incredible access to the things in Austin I love most. I am literally within walking distance of my pilates studio, Sprouts, and Starbucks. The rent is a little pricey, but worth it for the location in Austin and how much square footage you get in your apartment. I especially love that I have a dishwasher, washer AND dryer in my apartment. Would definitely recommend to a friend and I look forward to living here for many years to come :)
I've been really happy with the community so far. Staff is very helpful, especially Josephine. Community areas are kept mostly clean (some people don't pick up after their pets, I guess nothing's perfect), and the pools are nice (when the weather is.) No issues so far!
Other than the stuff you guys can't help, like the actual layout of the floor plan, I really love living here. I love the location, I love the trees, I love that there is a dog park (although the fence and the water faucet need some work) and I love how safe the complex feels. I disagree with the use of valet trash but that's almost everywhere now. Anyways, I really love this place and will be sad to leave due to my work commute