Apr 24, 2015
Mountain Shadows HAVE COCKROACHES!! AS OF 4/24/15 they still have cockroaches!! My 18 month old son ate one. I contacted the health department and it still did NOT make CASEY PRICE THE PROPERTY MANAGER do anything!! These apartments are disgusting. very rude management. maintenance is VERY slow!! I asked for my living room screen on my window to be replaced because it was torn and looked very nasty and it took them a month to do that! The carpet in my apartment has bald patches every where, stains in every room and i'm currently in a one bedroom. You can smell drugs,& cigarettes and other funny smells through the vents in the apartments. The apartment was not cleaned when i moved in such as i had to clean the cabinets (Which were stained and had crumbs and dead cockroaches in them), clean the toilet bull, bathtub, vacuum up stuff from past residents. My kitchen drain smells terrible. I wake up and turn on my kitchen light and see cockroaches scattering. They had their so called "ALL PRO PEST CONTROL" spray but they sprayed every week and nothing was changing!! I have a 3 month old and an 18 month old so that is a lot of chemicals for such little babies. The dishwasher had a terrible smell when i first moved in but at this moment for only being here for six month i still don't use it. The carpet in my living room isn't even all the way to the wall so it has the nails sticking out which is very UNSAFE ONCE AGIAN!! too many problems and if i can save anyone issues that i had to deal with i will! I HATE THESE APARTMENTS AND I HAVE HAD THE WORST EXPERIENCE HERE!!! AS WELL AS THEY CHARGED ME A $250 paperwork and application fee!! They also charge $15 dollars just for a parking stall. just please STAY AWAY FOR YOUR HEALTH AND YOUR MONEY!! my rent for a one bedroom with water,sewer,trash,gas is about $750 a month that doesn't include your light bill. BEST ADVICE IS FIND SOMEWHERE WORTH STAYING!! I use to stay at Mark Twain Apartments and had a great experience there!!
Mar 17, 2015
Leasing Office Team is too Lethargic, They took 3-4 months to repair a faulty cook top burner. I had to call 6-7 times and every time i called up, they were trying to fool around that they already fixed it. Mailboxes here are quite often tempered and there is no point complaining to the Leasing Office mgr as they would try to prove that you wouldn't have locked it properly. Apartment complexes are usually messed up and rarely cleaned. The gym is probably no good to be called a gym ,its nonexistent. The pool is quite often exploited and messed up by a bunch of spoiled brat kids, I once saw them jumping into the pool with their cycles, on trying to inform the leasing office about this, they just preferred to ignore. Well you can very easily find better apartment complexes in and around at better prices and better management. Do not repeat the mistakes that I committed.
Jul 04, 2014
This was my first apartment, worst decision made!!!! when we had first went to see the apartments she had shown us a nice apartment, that was already taken. It was clean and no stains on the floor the cabinet doors were not damaged she claimed that the apartment we would be getting was being fixed and that it looked exactly like the one shown. we asked if there was anyway we can see it she said it would be ready in three days, we came back to look at it she took us to the apartment we enter the door and we look around and see a few things wrong with it already! she hurries us out of the apartment because apparently she had guest to attend to we had only been in there for five minutes! on the move in date we see that the blinds have hole in them and previous people had carved in names on the cabinets, the kitchen cabinets had been fallen off. when we moved we were charged $405 they kept the deposit of 200 which then made it $205 for damages made to this place!!! we looked at the list and it had been things that were already damaged from when we had arrived there! since it was our first apartment we didn't think to take picture, lesson learned. we requested we get screen protectors because we have a 3 year old living with us and never got them! they charge for parking, pool and laundry access. I would never recommend anyone here! I wouldn't even rate it one star!
Feb 12, 2015
HUGE COCKROACH PROBLEM!!!!!! Don't live here. A cardboard box would be better. I'm gone with this 2015 tax return. Did I mention cockroach problem? UGH! Dishwasher leaks, Bathroom sink leaks, one burner on the stove works, and you can't use the oven while using the burner. Outlets in bedroom not working. Talking to the office is like talking to a piece of tree bark, the receptionist is a ditz! YOU HAVE BEEN WARNED!
Jonathan Jones Jr
Apr 10, 2014
Umm it don't deserve one star, more like negative 5 stars! If you can find a hotel to rent from for 8 to 12 months, you'd better go with that! This place is an ignorant dump, not to mention they let every sorry low life human being move up in here...inconsiderate neighbors, sorry office communication on maintenance and the guy in the office is rude as eff!! Bed Bugs, Roaches, other critters, you name it Mountain Ghettos gots it, then charge you an arm and leg to spray for them, too bad you don't have that arm and leg because you just handed it over on the fluctuating bull crap rent!!...95% of the tenants are so rude, they fly up and down the back (east) street like it's part of 7th East!! Don't do it!!! You can find better, be patient and trust God, cause it ain't nothing but the Devil up in hurr...halleluyur (madea voice)!! Lbvs!!!