Really awful management who will lie and cheat to tack on every possible fee to your rent. Any improvements to the building become an extra charge. Rent is increasing to absurd amounts every year. Appliances are really terrible (washer leaves dirty water after draining, dishwasher is super loud and not very efficient, appliances are breaking all the time). Plus, there is literally always dog poop/dog poop odors everywhere.
There are a ton of things to love about this place. The location is ideal. They're hyper dog friendly. Most of the floorplans are actually quite nice, and the apartments are high quality and quite upscale for the neighborhood (although there's now a lot of nicer, newer competition, thankfully). We were actually trying to rent an apartment, but had very little luck getting call backs and email responses. And even after multiple showings, they couldn't seem to remember who we were, and kept giving us completely different prices whenever we spoke to them. One day a spot in the parking garage was 80, the next it was 90, the next it was 95. One day a unit was available, the next they weren't sure what unit we were talking about, and the next it was available again. But most frustrating was the price. They will advertise a price on craigslist and their own website, and then give you something totally different the moment you ask, even when you show them their own price. Even then, the totally new price would change again. This company is fanatically focused on an algorithmic extraction of every potential dollar from the market, and leaves a LOT to be desired when it comes to making a potential renter feel valued or treated with respect when searching for a new place to live.
I don't live here but I viewed the place and it looked amazing! The staff was okay with helping us. After reading the reviews I just can't believe. It sounds really bad for the people living there. I think I would stay clear for now. Also don't really like the area its in. I think it would be better in the heart of downtown.
Great staff. Rooms are a little overpriced (but this is what happens when you try to rent in one of the most desirable 20-minute communities in Portland. The common areas in the apartments are great with outdoor grills, indoor pool table, wifi, etc.
Nice amenities, but way overpriced. After the first year, my rent was raised by $150/month. It was explained to me that they were matching prices with downtown properties, but last time i checked, NoPo is not downtown. LEED utilities save lots of $$$ each month, which is very nice. Maintenance staff is wonderful, but there is high turnover within management. The street side of the building is very noisy, as is the interior between units. The neighborhood is fun, but it's also hipster-happy, totally gentrified, and filled with suburban tourists.