Aweful place, to get things fixed you have to submit it to the maintenance a couple times. Carpets were a mess and stained when we moved in we paid the usual deposit and first months rent lived there for over a year and a half, gates were rarely ever closed and the gates to use to walk on and off the property were never locked break in's happened all the time. We finally moved out and i left the forwarding address with them which was a family address that they had been living there for 25 years. A year and a half passes my husband gets an alert about his credit saying we were sent to collections we called them and they said it was because we didn't pay the last months rent we asked why weren't we notified and they said the forwarding address wasn't valid (funny thing is i get ma all the time at that address and also our phone numbers and email addresses never changed they have both on file so why didn't they try to get ahold of us another way?) so we dug through our paper work and had the proof we paid it so we called them back again and they said the supervisor was out and call back later so we did and then were told because we didn't pay our deposit and even if we find the proof we did its not their problem anymore its ours and they won't fix it. This place is unprofessional and should not be in business i will never recommend them to my worst enemy!
This place is horrendous. They literally try to stay out of your way until they want their money. They have absolutly no compassion by any means. Walking into the "upgraded appartment" and being conned into the purchase. Initially everything is half assed throughout the entire unit. Hoping the security behind gates would permit some sort of saftey...or naw. The gates literally push open so anyone looking for an easy B&E heres your spot xoxo
This apartment complex had a lot more downs than ups. I am military and chose this area being so close to post. Lesson learned. First off you don't get what you pay for. Rent is pretty pricey even for a one bedroom. The ceiling on the first floor is unbearable. It is so loud it seems like the ceiling is going to collapse. The walls are paper thin so you can hear everything.. The gates really don't make sense because they stay open most of the time or break. There are bug/spiders everywhere!! I had a rodent in the apartment TWICE!! They did not do anything about it. I pay extra for pesticide service, never saw any pest control service. I would not recommend this apartment. However, it is close to king soopers which was great. They also had pretty good customer service which was good.
I lived here for exactly a year. This place has so many issues. One of my biggest issue are the ants! So we were charged a pest fee monthly but yet I have NEVER seen anybody spray for pest. WHY am I being charged a pest fee when I have ants all over my apartment? Another issue is maintenance I've put in work request for problems with our bedroom door, they came to look at it back in March 2013 and said we would have to pay to get it fixed, which we agreed that we would pay, and it is Jan 2014 and the door is still broken. After March I put in a total of 4 work request asking them to come take a look at it again, I even talked to the manger but nothing has yet to be done. There is dog crap every where outside. And today I received my bill for February and It said I owe them for the whole month of feb. BUT my move out day is FEBRUARY 2nd. Nothing ever gets done here, the gate is always broken. The apartment seems nice at first but things start to fall apart and you would expect for the price you pay, you would be living in a somewhat nice apartment, but you aren't. I wouldn't advise ANYONE to rent here.
My car, a neighbor's car, and my fiance's car have all had broken windows and break-ins. The gate is always left open. Security is seen maybe once a week, I have no faith in them to respond were I to need it(being 5'2 and living alone this is a major concern). There is trash left everywhere half the week. I've had ants from day one. You can hear plainly the kids outside all the time, there was a period for nearly two weeks where they were throwing rocks unchecked loudly at light poles and cars, leaving one vehicle badly scratched. Not dog friendly at all, they will charge you bogus charges for not cleaning up after your dog such to the point that I now video tape myself every time I bring my dog out for concern of jipped out another $50(which they automatically add to your rent so there's no contesting it). Upon the lease being expired, they will perform a white glove inspection and if it's not in better condition than when you received it, you're out $2000. Furthermore, their records are poor and unprofessional, with no records of additional residents which means a college student living with me cannot prove residency and thus is delayed from going to college another year. It looks like a lovely, wonderful apartment complex, when in reality they WILL screw you over.