This place is horrendous. They literally try to stay out of your way until they want their money. They have absolutly no compassion by any means. Walking into the "upgraded appartment" and being conned into the purchase. Initially everything is half assed throughout the entire unit. Hoping the security behind gates would permit some sort of saftey...or naw. The gates literally push open so anyone looking for an easy B&E heres your spot xoxo
This apartment complex had a lot more downs than ups. I am military and chose this area being so close to post. Lesson learned. First off you don't get what you pay for. Rent is pretty pricey even for a one bedroom. The ceiling on the first floor is unbearable. It is so loud it seems like the ceiling is going to collapse. The walls are paper thin so you can hear everything.. The gates really don't make sense because they stay open most of the time or break. There are bug/spiders everywhere!! I had a rodent in the apartment TWICE!! They did not do anything about it. I pay extra for pesticide service, never saw any pest control service. I would not recommend this apartment. However, it is close to king soopers which was great. They also had pretty good customer service which was good.
I lived here for exactly a year. This place has so many issues. One of my biggest issue are the ants! So we were charged a pest fee monthly but yet I have NEVER seen anybody spray for pest. WHY am I being charged a pest fee when I have ants all over my apartment? Another issue is maintenance I've put in work request for problems with our bedroom door, they came to look at it back in March 2013 and said we would have to pay to get it fixed, which we agreed that we would pay, and it is Jan 2014 and the door is still broken. After March I put in a total of 4 work request asking them to come take a look at it again, I even talked to the manger but nothing has yet to be done. There is dog crap every where outside. And today I received my bill for February and It said I owe them for the whole month of feb. BUT my move out day is FEBRUARY 2nd. Nothing ever gets done here, the gate is always broken. The apartment seems nice at first but things start to fall apart and you would expect for the price you pay, you would be living in a somewhat nice apartment, but you aren't. I wouldn't advise ANYONE to rent here.
My car, a neighbor's car, and my fiance's car have all had broken windows and break-ins. The gate is always left open. Security is seen maybe once a week, I have no faith in them to respond were I to need it(being 5'2 and living alone this is a major concern). There is trash left everywhere half the week. I've had ants from day one. You can hear plainly the kids outside all the time, there was a period for nearly two weeks where they were throwing rocks unchecked loudly at light poles and cars, leaving one vehicle badly scratched. Not dog friendly at all, they will charge you bogus charges for not cleaning up after your dog such to the point that I now video tape myself every time I bring my dog out for concern of jipped out another $50(which they automatically add to your rent so there's no contesting it). Upon the lease being expired, they will perform a white glove inspection and if it's not in better condition than when you received it, you're out $2000. Furthermore, their records are poor and unprofessional, with no records of additional residents which means a college student living with me cannot prove residency and thus is delayed from going to college another year. It looks like a lovely, wonderful apartment complex, when in reality they WILL screw you over.
I spent a year living here and all I can say is that you need to stay away as much as possible. If I was able to give negative stars I would. The previous post is correct that the gates never work and there are always cops in the area but the management is horrible. I am in the Army like most tenants here so you would expect for the place to be military friendly. On one occasion I was in the field for 30 days and told them I needed to pay my rent early to make sure everything was set, they told me I would be fine to just pay it when I got back. When I returned they charge me a late fee saying that they never said that. The worst part of this place was when I tried to move out. I gave them the required 60 day notice and followed up in 30 days to make sure they got it. They said they never received it and I would have to live there another month. The worst part of all is the property manager who shows absolutely no respect for her tenants and generally treated me like I was the property of the apartment. In the end I had to pay rent for the apartment for the last month of the lease and my new place that I found to leave this dump. Once again, please stays away from the place...there are so many better options for Soldiers out there.