You can tell when management cares about their residents, and when they don't. In this case I was visiting as a potential resident. The entrance was locked so I followed directions and buzzed the leasing office from outside. The manager inside sat at her desk in clear view, and 1.ignored the call 2. Did not buzz me in. I tried a few more times just in case it was a mistake, and ended up standing there awkwardly for five minutes trying to enter the building to speak about leasing. This was unprofessional, inattentive, and plain awkward.
if you want to be nickle and dimed to death, this is the place. We moved after 2 years and the move out charges were ridiculous. I tried to discuss it with the manager but she is rude and has absolutely no people skills. No wonder there is so much staff turnover. The Prescott is an expensive place to call home, and so the constant fees are just too much. Also, it is reasonable to expect the staff to be pleasant and helpful, but only one guy in the office is nice. Everyone else acts like you are too stupid for words. Too much money, unfair fees, and an arrogant manager. No thanks!
I have been tempted to write a negative review many times - I have lived here for over a year, and have had difficulties with management many times. The manager has been very unpleasant and dismissive of my concerns on more than one occasion. I am happy to say that we appear to have a new manager in the past few weeks (although it is annoying that there has not been an announcement) and he is so much nicer and more professional than the woman who was here before. He is responsive and knows what he is talking about. I really enjoyed meeting him at our resident party last week. I am optimistic that things are looking up now!
Poorly constructed building (i.e. there isn't a full staircase on the north side of the building). Poorly designed (i.e. can't fit a normal sized plate in the upper cabinets). Don't expect your deposit back.
The amenities are great: the work out room, the rooftop view, etc. However, the staff is hard to get along with at times, and would rather work against you, than with you on anything you need done. If your laundry machine isn't working properly, they would rather come up with an excuse than fix it. If you are going to be out of town when rent is due, they won't work anything out with you. When you move out, they will stick every charge they can. Make sure to take pictures, but I doubt it will keep them from charging you for the carpets and painting the entire apartment when you move out, regardless of what really needed to be done. It's a shifty operation they run and they refuse to take accountability for anything.