Hello Samantha, on behalf of Bossa Nova , we want to apologize for the inconvenience. I really don't understand why you are saying it took that long for us to take care of that matter, our system showed that it was addressed right away, So that this does not happen again we are making copies of the maintenance work orders and having residents sign after the work is done, that way there will be no misunderstanding between maintenance, resident and office personal. We also know you were not happy due the late fee you needed to paid that time when your rent was late unfortunately we need to follow fair housing and charge the late fees equal to any one that is paying rent late. Respectfully, Bossa Nova Apartments
You get what you pay for. If you want dirty sidewalks and rocks that havent been replaced in 5-10 years, look no further! Oh and if you're Hispanic, even better. The "ladies" working in the office are downright rude to anyone of a different race then their own. It took 3 maintenence requests for someone to finally come checkout our sewage problem (waste coming back up through shower or other toilet). The maintenence man finally comes, asks why i didn't report it, says he will work on it but needs to talk to management on why I didn't report it. You have got to be kidding me! There are many many other things wrong with this place. Oh but i will say coackroaches aren't one of them. The only roaches i see are the ones outside, some seem to venture in but are not inside roaches that you get from being unclean.
I have lived here for almost a year and I really like it here .The Apts are really nice for the cost of the rent .The staff in the office are really awesome .They will address any issues/problems you have ,and have it fixed as soon as possible . They are also courteous and professional . The property is well kept ,and as quiet as possible . So again I really like living here ,so I would recommend it .
Very Professional staff great service. The property is always clean always a pleasure working with them.
The manager is a racist and the ladies in the office are extremely rude & disrespectful. Bed bug infested. Constantly people (tenants) are digging in the dumpsters.Mattresses are thrown out weekly due to bed bugs. The last 2 reviews of this so called great property is/are a joke the review below mine is from the llady in the office.Save yourself the headache and move elsewhere I wish I did.Even though they claim to have new management they really arent any better then the last.Inside the Apartments are nice if you can deal with the bug issues (Bed Bugs)Also they try to get extra money out of you when you first move in.I was quoted one price to move in,when I brought the first money order they said the manager had left them a note asking for more move in money from Apt # (my apt) another $165 but not giving a reason why.The lady said she would ask the manager and get back to me (she never did) The next time I went to their office to sign the lease and get the keys and move in they then asked for more money.I do agree with the one reviewer who said the washing machines and dryers are always broke they take the money but they don't dry or wash the clothes or they will stop in the middle of the cycle. I would say more about this place but I dont want my family to suffer the repercussions behind this review The manager has already made threats and we have spoke to their corp office.SO until I am fully moved out of here I will leave it at this. I will update this review when I am fully moved out. But until then Avoid this place like you avoid the flu!!!!!!!!