May 10, 2015
Run from this place as fast as you can! For starters they will show you a model apt. that is nothing like the one you will get when you get in. The painting is shoddy. They don't even bother throwing down a drop cloth so all the floors are speckled with paint. They have tried to stretch the life of the bathtubs buy resurfacing. I use that term loosely because that and the caulking looks like it was done by a blind 5 year old. At this point you have already signed and paid all the fees thinking you were moving into something that looked like the model. It gets worse from there! Now your stuck for a year and then the random notes with charges start showing up. They won't explain clearly what exactly they are for but they will hound you for payment. Nothing works, it smells and even though you are paying in your lease for pest control, your apartment has fleas!! So you get finally to the end of your lease. Kind of. You pay last months rent but move out a month early because a year of this dump and their rude staff is all you can take. Then they come up with a laundry list of charges for things that were wrong when you moved in. Then to add insult to injury they refuse to take a check and say they don't take a check!? But when you try to pay online there is a $38 convenience fee. OMG! Why am I surprised!? But I call to complain and state the obvious, that the fee is ridiculous. The next thing I know my bill has doubled and the original was deleted from their website. I'm just scratching the surface as to how disgusting the apts and the management is to work with. So again, run! Run as fast as you can!
Oct 04, 2014
STAY AWAY! This place is atrocious on multiple levels. The management is the definition of insanity. Half the time the right hand has no idea what the left hand is doing. And this is with the supposedly new Management group. Maintenance is a wish and a prayer. If you have an issue, expect 10+ visits with no fix or the same fix reapplied multiple times. The buildings are very old and decrepit. No matter what they tell you, you'll enjoy roof leaks year round. Broken gutters, old A/C units, ect... Not too mention forcing you to pay excessive fees on top of your monthly rent for services you do not want nor need. And you'll love the constant harassing notes left on your door, most of which are not even accurate and you will have to go to the office to clear up their "financial discrepancies". That's only part of the problems. Since living here for 9 months I have had 2 bikes stolen off my porch, 2 truck hitches stolen, an attempted autotheft of my truck, a busted window and 4 stolen packages. The proximity to 290 overpass means transients and homeless walk through your parking lots at all hours of the night. Do yourself a favor and find somewhere else to live. This place is a little piece of hell masquerading as acceptable living.
Sep 24, 2014
good luck getting any maintenance requests done here. If you pay your rent on time they will preform no maintaining. If you pay your rent late they will harass you with "community violations" such as not cleaning your balcony. Proof is in the pudding... there is an apartment visible off the main street which has "icicle christmas lights,'however our clear white patio lights cost us a $75 fine. Unfair at least; prejudiced for certain.
Jul 20, 2014
No hot water. Pool closed by the health department. They towed my car. Water leaks from ceiling. Seedy management practices. I'm done with this place.
A Google User
May 15, 2009
What a rude person, maybe she is having a bad day or something else. However, she treated me with little respect right from the beginning. I told her I was looking for an apartment for Austin, see I have several in cities which I have to travel to quit a bit. She still treated me like a community college student. After meeting with several properties in the area, this was the worst experience thus far in my over 20 professional years.. To sum it up, she is a bitch..Simple as that.. Sorry, get a job you'll enjoy, cause it's obvious to me you don't like this one..