These apartments are really nice, and believe me when I say I have seen many. A coworker of mine recommended this place as a choice to check out for a family member of mine who is relocating from Tennessee for work. I brought them out and we were both blown away by the excellent conditions of their grounds, the friendly setting you receive as you walk in the office, and the beautiful interiors. I was quite impressed with the service we experienced by the manager who helped us on a Saturday with an office full of people waiting. After the visit, I had to rave about him because he truly has set a great impression for my family who plans on leasing there for mid-summer. If you are looking for a nice, clean, upgraded place and experience friendly service, please check them out!
I have to say that this place is only okay if you don't expect anything other than a place to stay. For that, you can find cheaper place. Really do NOT recommend this place. 1. I had a package coming in and I wasn't there to receive it so the delivery left it at the leasing office. I called the office where no one picked up and LEFT A MESSAGE asking if they could leave the package in my room because I wasn't going to be able to get home before office close then went into a meeting without phone access. Later I found out that they left a message saying they need a written permit to enter... And it's after 6 already so there is no way I could get it. I mean, I left a freakin message clearly saying please leave it in my room already.... Why so bureaucratic.... 2. The valet trash service is not optional but it is not good. They constantly miss trash. Either no show without notice, or only picking up part of what's in the can. And there is really nothing you can do about it because the office doesn't care. All they can tell you is, they will let the service know. 3. Shower water pressure is very low. I requested service for it, but they wasn't able to fix it. So I left a feedback saying it wasn't fixed. Nothing happened. I don't think I'm overly picky. But the times I've interacted with the staff have all been BAD. For a rental place bragging about customer service, they really don't know what they are doing.
Do not move here!!! The property is infested with Ants!! Not a few ants but thousands of ants!! The property grounds are not treated and the company won't treat them! They were in daughters bottles, clothes, trailing from outside the door to our apartment and we are on the second floor! Our neighbors on the first floor have them really really bad. Randal the property manager did nothing about it!! When we broke our lease the company retaliated against my family and I, gave us a rediculous fee for carpet. There is mold in the windows my daughter couldn't sleep in her bedroom due to this! Our plumbing system was horrible where it left a sour rotten smell and out toilets were clogged 3-4 times a week!! Several neighbors and I were going to file a petition against the property. It's under new management now and Randal and his staff does not get things done. They are very passive aggressive and could care less about the ground work. There were two home break inns throughout the property and it's just not safe anymore. Yes the new appliances are nice but the headache and the safety of the property is not worth it especially if you have kids. I had to file a complaint with the district manager because the property manager just wasn't getting things done and she was nice. It's really sad, but we used to love this property two years ago but ow it is just going downhill! I would not suggest anyone to live here.
I am so proud to call Camden Shiloh home. This by far is the best apartment complex I have come across. The grounds are kept up so well and there is always a friendly smile to help you in the office or with maintenance. I will have two years here at Camden and I am sorry that I am just now getting a chance to write a review. If you are thinking about moving to an apartment in the Kennesaw area this is it!
If you are looking for a safe, clean, peaceful environment for you and your family....look no further! My family and I have lived here for two years and have enjoyed our time here. The management (Steven Castardi) and the maintenance staff are the absolute best. Whenever we have had an issue, it was quickly addressed and resolved. My children and I have had great fun in the salt water pool and my husband and I have appreciated the benefits of having an onsite gym. The location is great and it is a great value for the price.