When I first looked at these apartments, I was looking at one apartment and thought that it was a nice clean place. when I decided to move in, I was given a completely different apartment. After I got over that fact, when I was moving in, my parents helped me out and we ended up cleaning the entire apartment because it was so nasty inside. The bathroom walls were covered in this yellow slim and everytime I would take a shower, I literally had to wash my walls right after. Another thing that was terrible was my toilet started flooded one evening. Not even a minute after the manager closed up, I called for help. I got a voicemail that stated if I needed a maintanance emergency help, to call this other number. I called that number maybe 7 times and had no response, no call back. Nothing! Luckly, I had more than even towels to stop the water from going into the rest of the apartment, and finally realized how to turn off the water. Sad to say, I ended up fixing this issue on my own and then had to come up with money to wash all my towels. Another thing that was a major issue was that the laundry site was always filled with broken washers. When I asked about what the hell was going on with that. The manager said she didn't know. How can you not know that almost all the washers were broken. People were leaving notes and concerns about the problem and you did not take the time to actually go look at it and get the problem fixed. Another big problem I had was the people below me always smoked pot and the smell would leak into my place. From my understanding, this was a NO SMOKING community. Ya, thats great. My place smelled like I had been smoking a couple packs a day and I don't even smoke! I also got a puppy at one point, was told by the old manager that it was alright. The new manager almost made me pay another pet fee for the puppy and told me that puppies were not allowed and that it was stated right in the paper work given to you when you first move in. Alright, I admit that I do not always read everything in the papers handed to me. But, that night, I went through and read everything. NOTHING was even mentioned about no puppies being allowed. So, I had to get rid of my puppy because management didn't get there facts straight before kicking out the pup. The management was also way to concerned about people in the pool. Cared way to much about who got in the pool vs making sure we had working washers and dryers. Finally, to end my rant on how awful this place is, my car, my visitors car and maybe about six other tentonts had our cars broken into and management did nothing to help! How am I supposed to feel safe and expect to continue living here if my stuff get violated and you wont do anything to fix it or ensure that we are going to be kept safe or at least have cameras installed or something. This place is terrible. I would never recommend living here!! If you decide to move in. Then good luck. I hope you have a better stay than me.
I would not recommend these apartments to anyone. Based solely on the apartments themselves, I’d give them 3 stars probably. But the continued frustration dealing with negligent and overall inept building management, it forces me to put my review at 1 star. Please feel free to read on for the multiple reasons and judge for yourself. Pros: Affordable apartments in the Mead area - $610 for a two bedroom apartment in this area is decent. Overall great neighborhood – close to the bus route Pet friendly has a nice little back patio/balcony area that overlooks the grassy area between all the apartment buildings individual thermometers in each room are good and heats nicely in the winter vaulted ceilings and large mirror in the living room make the small space seem larger That being said, there are many cons I will list, most of which are management-related. Honestly, if they would fire Chris and hire a new assistant manager to handle this facility (one of three that they own and run) a person who would actually do their job, they might have a better-running place… Cons: Appliances are old and constant breaking (and it’s in the lease that the tenant must pay for any fixes); so it sucks that you don’t realize the dishwasher track is broken until you actually sign the lease and use it for the first time, or that the oven heats to 100 degrees hotter than the dial indicates (we got an oven thermometer to figure out why our food kept burning) Oversensitive fire alarm – not just a little bacon smoke; if there’s a tiny bit of steam rolling off your perfectly-cooked food from the oven, it goes off. Car broken into – had my fiancé’s car broken into the same night two other cars had their windows smashed in as well. HUGE management issues – I was given a key that didn’t work to my apartment. Found out that all the additional keys they had were slightly off and we had the choice of leaving our apartment unlocked and unsafe to have a good key made by the same people who made the faulty ones, or to get a key made at our own time and expense (which we did) and they would not reimburse us for the cost. Our mailboxes were wrenched open and half our mail pulled out through the top – when we told management they said the mailbox is owned by USPS and they couldn’t do anything about it. When asked if they would call USPS or get some kind of security precautions implemented, they shrugged it off saying it wasn’t their problem. Lost my rent check – one of two checks that were in the same envelope for that month, as they always were. I don’t know how you do that, other than being inept at your job… Overall, I would not recommend these apartments – I suggest looking elsewhere.