THE BEST OFFICE MANAGER AND MAINTENANCE TEAM EVER AND A LOT BETTER THAN PREVIOUS STAFF. QUICK RESPONSE ON WORK ORDERS. NICE AND CALM NEIGHBOR COMMUNITY . NEAT AND MAINTAINED APARTMENT COMPLEX, RENOVATED TOWN HOMES WITH NEW APPLIANCES.AND FLOORING AND NEW MODERN STYLE RESTROOMS.
I lived at the Felix for 2 years and would have resigned if I could have. Sure the place is old a bit run down and you can pretty much never get anyone from the office on the phone, but it's the most pleasant complex I've ever lived in. Parking is awesome, neighbors are nice and quiet, and I never worried about my safety there. I never had any issues with maintenance or water/power. Nothing like that, and when I moved out, I got my deposit back no problem. Another thing I really liked about this complex is the location. It seems far from everything, but the minimal traffic in that area makes it a short trip to anywhere you're going.
Everything being said by the person before me is true. The leasing office is ridiculous here. They are now closed on the weekends and the woman who works there now leaves early on a regular basis. The sign says open until 5:30pm and she's left as early as 4pm on a FRIDAY, which is unacceptable considering we have no access to the office on the weekends. Its infuriating. I've been here for two years and have had multiple maintenance issues. For awhile it felt like something was breaking down weekly but I will say that maintenance is awesome -they fix everything and anything you need within a day if that. The community itself is really diverse and pleasant. I've enjoyed my neighbors. The prices are just getting too high for such out of date units. I've been looking around and am completely wowed by the little things that most modern apartments offer that this complex doesn't. They offer upgrades but it's not worth it considering what's included and what the price per month would be. It's been ok while it lasted but I'm definitely moving to get more for my money elsewhere.
DO NOT EVEN CONSIDER RENTING FROM THESE PEOPLE!!! Management is horrible and never available. Just today me and about 3 other residents were waiting at 4:50pm and the manager was already gone. People couldn't pay their rent, talk about lease agreements, or pick up their packages since the manager is so hard to get a hold of. She does not return calls, even weeks after. They no longer have weekend hours, so if you work an 8 to 5 pm job, there is NO way you can get a hold of management. They leave early on a regular basis, this is not the first time. Neighbors have also complained about having bedbugs and fleas in the apartments, it is really disgusting. There is also pigeon poop in the walkways, it seems that there is always something that is being "fixed" or "renovated" but it's just because these apartments are falling apart. Unless you can't afford anything better, I would strongly recommend against renting here....
I don't know why some people are complaing about the front office. The leasing agent is good, but can seem a bit cold at times but that is not how she is. Working in a leasing office is really stressful. I know I was one. Maintenance is wonderful! The pavement does need to be fixed but one step at a time.