They truly go above and beyond in making you feel are welcomed when you stay at this property. Thank you Joon for the room upgrade during our stay. The only down side to this property is that if your walking its on one of the steeper hills in downtown Seattle. Be prepared for a very brisk walk to and from this property. Aside from that, they really do take of their guests! I can't wait to return to the hotel.
it wasn't the worst hotel ever. My major gripe was the fact that parking cost $42 plus a tax of $9.24 daily. That's a total of $51.24 daily to park at a place I am already paying to stay at . Also there is no pool or Jacuzzi
Awesome hotel. Had a great night sleep! The room was nice, new and clean and the staff at the front desk were super friendly even giving me a free room upgrade when I booked online. Everything about this hotel was perfect. Be aware though parking is $40 and $48 for valet.
Stayed here with my husband for one night for a "staycation". The location is great, close to Capital Hill and downtown. We walked to dinner and easily took inexpensive cab/Uber rides to our other destinations. The outside has scaffolding on it, but the inside was all very new and updated. The room showed a little bit of wear and tear but nothing that affected our stay. We were on the 15th floor and had a great view of the mountains, stadiums, sky line, Puget Sound and Lake Union. Beautiful corner room. Staff was all very helpful and polite. Complaints: I told my husband I was only hoping for 3 things out of our night away from the kids - relative quiet, a comfy bed and black out shades. Two out of three I got. The bed was comfy, the room was quiet but the curtains did not block the light. Summer in Seattle means we woke up at 5am with the sun. Would really have appreciated better curtains in the bedroom. We also we to the R Bar on the 28th floor. We were told it would be open until midnight. At 1030 we were told to finish our beers, it was last call, they then began shutting down around us and turning people away. It was a minor thing but it made us feel rushed and like we were inconveniencing them. Overall, I would recommend the hotel to others coming to Seattle and looking for a downtown location.
They thought I was booked for 4 nights when really my travel agent booked 5. Had to show them my online receipt to prove it. Then they said "well I just hope no one else shows up needing a room...." Room was dirty, had blood on the comforter, and one morning while eating breakfast on the second floor they gave me a napkin that wasn't washed.... still had someone else's food in it from when they wiped their mouth.... Never going back to this hotel, I think their hygiene needs to be checked on... Oh, and a $13 fee for internet is a joke...