We have had an excellent experience with Marchant Company. We are currently home renters while we have a home built and have been very pleased with the timely response we get from this management company and the property owner on any of the minor concerns we have had. The maintenance is completed by reputable service persons in a timely fashion and the Marchant staff is both friendly and professional. We especially like the Tenant online portal for rental payments and communication. We highly recommend Marchant Company.

My husband and I have used both Marchant's property management service and their real estate service and both times were highly successful. We were very surprised to see such negative comments about a company we have come to trust. We have lived in Greenville for thirteen years and have bought, sold, and rented more times than we care to remember. We have used several real estate companies over the years, and no one has ever come close to providing the level of service and competence provided by our Marchant realtor, James Akers Jr. James stuck with us through a lengthy, frustratingly complex and sometimes demoralizing sale. Never once did he lose his cool or professionalism and made himself available to us at all times, whether to resolve some complicated issue or just to provide assurance that everything would indeed work out in the end. We were especially pleased by how well connected he was within the community and how well respected he seemed to be.... We remember specifically needing the services of a local tradesmen whom we had trouble accessing in the past with another real estate firm. We were amazed when the company not only returned James' call within the day, but actually showed up (on time) within the week! A year on, my husband and I both carry a hefty stack of James' business cards in our wallet in case someone ever asks for a recommendation. As for the property management side of Marchant, we enlisted Hunter Hughey to list and manage our home while we were out of the area for a year. The whole process was efficient and streamlined and the tenants he provided were responsible, professional people. The tenant contacted Marchant twice for two issues, and both times Marchant had the problem repaired by a certified company within a few days, to the tenant's satisfaction. We were pleased the companies selected were reputable but not overpriced. To be fair, the management team wasn't the warmest group we've ever dealt with, but we were more interested in their competence - and we weren't dissapointed.

I agree with all of the other reviews. Marchant property management is managing a property that is being remodeled behind my home. The house’s fence was recently replaced and as a result, all of the old chain link fence that was replaced as well as large tree branches that were trimmed was dumped into my back yard. I called to complain and after being passed from person to person, I was finally told by Gayle, the property manager that they would get to it when they would get to it and that they would NOT be making a special trip out to clean up the mess. When I expressed concern over my small children playing near the rusty pile of fencing on my property she told me to have them play somewhere else. ITS MY YARD. I've owned my home for 6 1/2 years and have never had a problem in our neighborhood. Finally after exhausting all other efforts, I told Gayle I was going to call Code Enforcement because what happened was considered illegal. Her response to me was "Go Ahead." I have never encountered such a rude, unprofessional "manager" in my life. She should work for the DMV or IRS instead of a rental company that boasts "Great customer service" as one of their mottos. It baffles me how she still has a job. The mess in my yard was only cleaned up after I posted a note on the door of the house and a contractor was nice enough to come move all of the debris. I will NEVER use or rely on Marchant Property management for ANY of my future real estate needs. *** After being asked to remove my negative online review by a lawyer representing Marchant Property Management, I would like to clarify that Marchant does NOT own the home being remodeled. They are the "property management" company for this home

Amazing Company! It truly strives to offer the best experience possible.

Worst real estate company I've dealt with in over 20 years. Incompetence at it's best with added bonus of rude and confrontational 'customer service'. Don't be fooled by a nice website. Run away fast!