The apartments themselves are what you make of them. They're okay but you have to put forth effort to make them homey. It also depends on which unit you get in the complex, about half of the units are recently updated, the rest are pretty outdated. You can pick which you want of course but there is a big cost difference. That's the physical aspect of the complex. These apartments are very poorly mismanaged and mis-maintained. There are only 2 office managers and usually only one is in at a time and they feel its okay to take long lunches and leave the office empty. There are also only 2 maintenance employees and they do not properly do their job. Maintenance requests are answered with weeks or even months of waiting and once they are dealt with they are usually done wrong or half assed. Common area and outdoor garbage's are constantly overflowing and rarely changed. There are also no security measures at this complex, no cameras, gates, or anything that might help with the crime in Charlotte or the surrounding ghetto community. Bikes get stolen, cars and apartments get broken into. Although I got into this complex at a fairly good rate, the rent of my neighbors has gone up by nearly $100/month and mine is expected to do the same once my lease is up. That is unacceptable because there are plenty of other complexes in this area for that price that are much better. I will be moving somewhere else if the rent goes over anything it is right now. In order to not sound completely biased; I enjoy the home my family and I have made for ourselves here but if I were to do it over, we would most likely choose somewhere else or just rent a house instead. Hope this helps anyone trying to decide whether or not to live here. They make it seem much better than it really is.
Mallard Creek Apartments are wonderful. They are very spacious. BUT.. they pull you into to living there without telling you certain things. They have an amazing huge pool but will restrict everyone. The staff there are rude and do not tell you anything that needs to settled. Also a lot of car break ins .
A word of warning to anyone who would consider living at Mallard Creek. In the year that I lived there we had our car broken into twice. We had a home invasion while my daughter was home alone..very scary. We even had an upstairs tenant whose pipes ruptured and flooded our apartment which ruined our furniture, the carpet, walls and caused a huge mold problem that management did nothing to alleviate. After we moved out the management even tried to bill us for the flood damage! So be careful there fellow renters. Mallard creek has a high crime problem and a discredited management team. I would never recommend them to anyone.