There is nothing to like about these apartments in general. Location is the only decent thing, and that still has its pros and cons. Every amenity is a lie. Security locks are broken. Pool is never open. The gym costs money. The washers and dryers are completely disgusting and double the price of any clean laundry mat in the area. My apartment has a broken lock, broken windows and screens, broken A/C unit, broken furnace, broken dishwasher, broken ceiling, broken bathroom, faulty electrical sockets, and dirty everything. I can hear my upstairs neighbors every time they pee. I'm surrounded by partiers, when I was promised this was a quiet place to raise a child. Maintenance is a joke. The management staff is a joke. The new ownership is a joke. The leasing agents are a joke. This entire place is a nightmare. Since winter is right around the corner, I have been killing spiders left and right, probably since my windows don't close all the way. And tonight, I killed a COCKROACH! This place is so filthy. I would give almost anything to get out of my lease now so I could get very far away. This place is disgusting and they do not care at all about what needs fixed. Don't waste your time or money on this nightmare of a residency.
I have lived at Wyoga Lake Commons for three years now and I love my home!! I don't know how any one could not love SHANNON & COLLEEN. They are both so helpful and so sweet!! I did have problems with my AC this summer and the maintenance team came out within an hour when I called the emergency line. I haven't had a problem with it since. I live in a 2 bedroom 1.5 bath and my apartment has a lot of space and it's quiet! Maybe I just got luck with amazing neighbors. Do not let the reviews discourage you. Some people complain just to complain. I don't plan on moving any time soon.
I moved here because I was in a bind and it was available. I could not get out fast enough! My first week in my air conditioning broke - it took a week to get fixed, and then it broke again - and again. My apartment always smelled like smoke and weed - despite the properties NO SMOKING policy. If you want to file a complaint - don't bother calling. SHANNON in the office will NOT relay your messages, your maintenance reports don't get filed. If you need anything go to COLLEEN. She is the only reliable one. The maintenance man will tell you about his daughter that he doesn't even have. Something is always broken, it takes forever to fix. There is always dog poop and pee in the elevators and when you call the office to tell them, all they say is EW. This was an awful place to live. AWFUL.
I now have another maintenance problem and it is my central air. I pay almost 900.00 a month to stay here and since my son has asthma and has been to my job three times which I work in an emergency room. One of the ladies by the name of Colleen told until its 85 degrees outside that it is not considered an emergency but he has ASTHMA and it has been triggering all week. I am telling you that if you dont have to stay here it would save you so much time and money if you NEVER rent from these slum lords. They are strictly about getting their MONEY!!! You wait forever for your work orders to be fulfilled. I just got a call for my October 2014 work orders to be fulfilled within the last two weeks. I just told them to forget it because if I am not a priority within the last 6 months then never mind if the things that I feel need to be fixed and just keep collecting my money. There apartments are even that clean looking and you will be treated like crap. I can not wait to move from this place it is the worst place ever. I would rather stay in the PROJECTS then here ANYDAY!!!!
I can't wait to move out. I've been counting down the days since I moved in this past year. It took a month and a half to get my mailbox key. 5 months into my stay I get a call from maintenance that they still have a call open to get me a mailbox key. Seriously! It took you that long to find the request and call me back. I'm actually scared to use my oven. It does not consistently light. Both my parents and grandparents have tried it as well, they have both had gas appliances before, and deemed it as unsafe. I have called the office multiple times and told them I'm scared to use it and the troubles I'm having. They have sent out maintenance to look at it, always when I'm not here, and I get a note left by them that they got it to light after 30 seconds at 140 degrees. I immediately went to try it and timed how long it took to light. After 2 minutes of not lighting at 140 I could smell the gas, turned the oven off and opened all the windows. I also came home one day to something that smelled like new paint. I checked all my rooms eventually finding the smell in my bathroom. I called the office asking if maintenance was in my apartment because I was not notified. They said they would check with maintenance and call me back. They never called. I stopped into the office two days later and they said they would have to check with maintenance, but they didn't have anything on their list (which by the way is a yellow legal pad, great records keeping). So I still do not know, and they haven't been able to tell me, if someone was in my apartment and if so who it was. At any given point, one of the doors is not locked and they boast a secure environment. There are kids that run rampant all over the building. I feel sorry for people who live next to the lobby and have to hear the soccer balls being kicked around. Speaking of the lobby there are always beer cans in the fountain that doesn't work. They never plow or salt the parking areas. I can't tell you how many people have gotten stuck or how many times I have slid both in my car and walking. The management is seriously a joke, you can't get any information or anything done. They over-promise and under deliver. They have to offer free heat and "move in specials" because they do such a terrible job of maintaining and satisfying their customers and they want to move out before their year lease is even close to being up. I would not recommend this place to anyone.