At first pinnacle property management made me hate my move in... I was already regretting moving in when they double booked us in the same fleet elevator with another person that was moving in the same bldg. When a new management company took there place I had no problems whats so ever, move in was great and enjoying my stay. A few things that do irritate me. Are the 1 in all washer and dryer in every unit. The lack of camera's on the Basement 2nd level. My motorcycle was vandalize near the elevator and according to HOA standard anything damaged near 150 ft from elevator is included in HOA insurance policy and I have not been given any information back from property management.
Very poor customer service with Pinnacle Property Management. Lived there 2 years but never had to deal with the office but the second I did it was a horrible.
Note that this is a condo development, not an apartment building, so only some of the homes are rented out and experiences as a tenant can vary depending on who you rent from and which condo you live in. Overall, this is a high quality residential development with modern homes built with concrete and steel construction like a high-rise, high-end interiors with great quality kitchens and bathrooms, impressive club house and pool, and 24-hour security. Most people love living here.