I have truly enjoyed the 4 years I have lived here. I think people fail to realize that the staff have to run a business and that means collecting rent, but if you are honest and upfront they will work with you. In regards to the mold and maintenance issue, all I can say I can call and they are quick to respond. One time I had a leak at 10 at night and the supervisor for maintenance came over to fix with no complaints and only smiles. I love Riverview Springs, I love that my daughter can have a park and beautiful grass to roll in. I am so grateful for this apartment because it is my HOME.
HORRIBLE! Lived here a couple years ago with my ex husband and a roommate. We let the office know that we received orders to move to another city and gave them a copy of it. They gave us papers saying that we understand that we aren't going to get our deposit back and that we're leaving our roommate the apartment but we are moving out. Years later today I notice that they are on my credit report negatively saying I owe $1,729 for rent. Why do I owe rent when I don't live there and they are refusing to take it off of my report When I did the rent was always paid on time. The place also had ants by the boat load in it. Horrible experience.
Horrible experience living in this complex. they don't understand its a basic need to take hot showers. I have been with out Hot Water on 6 different occasions and each time they make some kind of excuse. By Far the worst complex I have ever lived in and would not recommend this place to my worst enemy. The senior management does nothing to resolve my issues long term
DO NOT RENT HERE!!! You will be soo upset when you decide to leave that you rented here. The management is soo unorganized. make sure to keep records and pictures of all rooms and everything when you move out. They try to take as much if not more than from your deposit. Also when you put your 30 days in make sure you also schedule for a walk through because you need a two week notice for that. Lame Os!! Now I owe money and i was charged a cleaning fee of $100 when i cleaned the place myself for days. It was spot less when I left. They give you a list of things that should be cleaned when you leave but some of those things aren't clean when you first move in. Just BEWARE!!
The Leasing consultants are EXTREMELY difficult to work with. While Management has been understanding and patient with me as a resident who was laid off of work and trying to survive, the leasing consultants can give rip! Now, I'd had a couple of issues and I am in no way claiming to be the "perfect" tenant but I find it extremely annoying how I submitted a cashier's checks to pay my rent last month and instead of calling me to let me know that missed my utility payment (complete oversight on my part) they left a note on my door indicating they were going to MAIL back my check and then hit me with a late fee for being late on my rent! So, this month I decided to try their online billing systems but was told I have to submit my rent guaranteed funds at all times. Why, so you can mail it back and hit me with a late fee!?! They don't want me to pay my rent on time, they want to punish me with fees after fees after fees. Lastly, MILITARY BEWARE! I too am military, the "Military Discount" is a joke. You will save yourself more money in rent by going elsewhere.