At first it was fine but then i got bed bugs from my upstairs neighbor and they didnt want to pay for me to get rid of the bed bugs meaning washing every single clothing. They were aware that upstairs didnt report it and tried to treat it themselves and the place was literally infested and they still live there. They wanted me to get a cover for my bed and im a full time student with section 8. Literally love off of 225 dollars a month. But hold on, if i didnt get the cover they werent going to do the treatment for the bed bugs. So i have to throw my bed away. Talked to the manager SHAR and she did what was legal not what was right. Which was to finding a way to pay for what needed to be done because of another tenant!!!!!! Having my 3 year old daughter sleep in a apt with bed bugs. What a joke. But you know what its fine because my time is done here. God bless this company.
I've lived here just over three years and I have never been disappointed with the service from the office or maintenance staff. Sure, I'll admit that I have had to make a couple of complaints about people blatantly violating the rules about being in the pool/spa after 10 p.m. (used to be 24/7 access, but some residents ruined it for everyone, sadly), but the staff stepped up and made it clear to residents that they would get warnings and then eviction if they would not abide by the rules. If you treat the office staff with respect, then they will work with you to make your experience a great one -- it's the people who think the office staff should bow and scrape to them that are writing the negative reviews, I suspect! I am consistently pleased with La Jolla de Tucson and feel strongly that this is an excellent community on the NW side. UPDATE: That was my feeling in 2008. When I left in 2013, it had degenerated into a community of drug users, noise violators, drunks, broken security gates and a staff who couldn't give a damn. Renter beware!
paradise would descrive this apartment complex the staff maintenance crew are excellent. my family and I have been living here for over 2 months and love it so far. it is clean and quiet the people here are friendly and they mind there own business. so if you're looking for someone to live here in tucson oro valley this is a place to live.