I have live at Courtney Park apartments for 6 years and I have to say I love it here. Courtney Park is close to shopping and great restaurants, many within walking distance! The leasing team is great. I enjoy talking with the group and they are always accommodating. When ever I have had a maintenance issue it has been taken care of. It is convenient for me as I work in Boulder county and its super easy to zip out on to Harmony and head east or west, depending on which way I want to go.
The customer service here is terrible; especially Emily, the front office manager. Don't rent here. They greet you happily when you first rent, but after signing the paper, it's a series of nightmare. They charges every little things with stupid reasons. I tried to meet her and called several times to know why I'm being charged but the conversation always turn into arguments. She always said it's right and don't answer me why. Once she hang up on me because I keep asking her why. Other instance when I went to the office and told her that I'll be out of the country for traveling for a month, but there was a problem with the rent, she didn't send me any emails but instead put a notice paper in front of my door. How am I suppose to read that when I'm not even in the country? Worse, when I came back and went to the office to confront her why she didn't email me; Emily just simply said, "I put a note in front of your door." At the end of the rent, I was so happy to get out but they follow up with so many overcharges like dirty oven, dirty toilet, dirty tub, dirty washer,... with each ranging from $20-$80. DON'T RENT HERE!
Courtney Park was by far the worst place my wife and I have ever lived. We moved in around December of 2014 and our room-mate dipped out of rent and they would not work with us at all on rent or being able to pay them late. we had to deal with their lease ending agreement. we were forced immediately into collections, after only a week of losing the apartment. they reviewed the apartment and charged us for stupid things like dirty walls, dirty carpet, drip pans in the stove dirty, dirty mirrors and stuff like that. My wife and i had spent hours and hours cleaning that apartment, scrubbing everything down. they charged us over 60 dollars just for a single mirror having a smudge on it. total rip off. i will never rent from JRK properties again. the managers were the most rude people we have ever dealt with. the apartments were supposed to be "newly renovated" yet our kitchen appliances were more than 30 years old, and the carpet was worn and old as hell. everything in the apartment looked dingy and old. Having just paid them off, I can finally say that I HATE them with a passion. They are by far the worst apartment I have ever been around. I hate the staff. our bath tub faucet was broken, and get this, it took them 3 months just to come and look at it. I am so beyond pissed at how they treated us. worst place ever. BY FAR!
Lived there in 2000 or so and this place was haunted bad. It is said to be built over an Indian Burial site. They are not happy. We moved when stuff got really haunted and bad,
I lived at Courtney Park for a year and I really loved living here, the grounds are beautiful, I really enjoyed having a sunroom to use for an art studio and the staff were always helpful, Kelly went above and beyond to help us when she didn't have to. Whenever there was a maintenance issue it was handled right away. I would have loved to stay but the rent was increased (which most places do when it's time to renew a lease) and my husband and I are saving up for a house. Overall I would say it is a very nice place to live and would definitely recommend it.