Nice place to live close to my work. But I was broke into and they did not seem to care did not do a report nothing. I do have renters insurance but I had something fixed in my apt a few days before I got broke into when they put new lock on my door the man made a few extras for my daughter and told her he was not to do this so keep it under wraps so may be when they came to fix they made extra keys then to, The mail box is being broke into alot I told the office people and they said not there problem it is the postal man problem This is happen alot and no one is being told that it is being done. You would think they would let people know mail is being broke into and some of there mail could be missing, I did not get a visa bill a few months ago I may have been one of those people..There are some plus to this place they keep the grounds up and are nice in office but don't do anything about somethings
ONE STAR IS TO MANY. Worst staff ever!! Lazy, rude, will lose your ppwk and will ruin your rental history. Dont be tempted by no deposit, its a trap!!
STAY AWAY!!!! As another person commented here, they don't charge you a deposit but when you move out they renovate the apartment on your dime. I lived in this place for five years only because moving is such a hassle and when I left they charged me for new carpets, new blinds and others, and when I left the unit was in very similar condition as it was when I moved in. The carpets probably did need to be replaced but not on my dime after five years, they weren't new when I moved in. Combine that with the two buildings burning down while I lived there, the drug deals that happen behind all the time, and as mentioned terrible customer service makes this place a bad choice. STAY AWAY!!! ZERO STARS!
The management here is horrible! I would never recommend this place and never live here again. I only lived here for a year and every time you call the office and speak to someone they have the most rudest attitude and act like they are so busy and can't help you with anything. This place is also over priced, you pay more because of the area it's in. And this is a great area, high middle class area but the apartments themselves are nothing great that's for sure! Also I have live in many apts for years and this is the only one that I have had so many problems with, from my lights to plumbing and dealing with stupid neighbors. Our apt has a major infestation of SPIDERS. We have had to have them come out more than once in a month to spray our whole apt for spiders and they still were not gone. The staff who work on the property are ok, some of them are super lazy so if you need something cleaned or fixed don't hold your breathe. I can go outside and see staff standing around smoking and cleaning the pool at the same time (which there is a sign that says NO SMOKING IN POOL AREA) AND smoking and cleaning in the laundry rooms! They also hire a lawn service crew to come on the property and cut the bushes and grass at 7 am!!! The quiet hours are before 9am and after 9pm, so why would you have them come with loud lawnmowers to cut grass right in front of someone's bedroom at 7am??? I don't know about anyone else but I don't like getting woken up by that at 7am if I don't have to be. Also they have you pay NO DEPOSIT so when you move out they can charge you for all these unknown damages and say you did it. We had stains on our carpet before we moved in! And told them during the walk through to write it on the sheet that there are stains in every room!!! And he said, "well that's not really what we look for in a walk through". ya so when we move out you can say we did these damages. DON'T MOVE HERE! I was warned but didn't listen.......lesson learned.
Everything was OK as far as living. You pretty much get what you pay for, however upon leaving I filled out a 30 day notice like your supposed to and they still charged me a months rent after I had left and charged me for the carpets when I had them cleaned. I had asked multiple times what the move out expectations are and every time I asked about the carpets they never told me to keep the receipt to show them. So I asked for a receipt of carpet cleaning they charged and she said I had to take them to court to find out what the cost was....WHAT?!?!?! So they can lose my paperwork and tell me there is nothing I can do except pay? No wonder they don't charge a security deposit upon move in!