I have lived here for 1 year. I am leaving at the end of May, only due to location for my daughter's school. My apartment is beautiful. The floors are my favorite part. It is right on the water. Neighbors are friendly. Maintenance is fast to respond. A crew is cleaning the grounds each morning. It is quiet and peaceful. Wonderful experience.
I've lived in these apartments for almost 4 years now and have seen many managers come and go from the front office. The renovations they've done look nice, but are just a temporary bandaid for these awful apartments. They don't honor their lease agreements on any ground, they treat their residents like trash and gouge them for money when and where ever possible. I've had so many problems in the two apartments I've resided in I could write a book about it. I wouldn't recommend this to my worst enemy. I stay because I am without transportation and this is simply the closest I can get to my place of work. I've had multiple water leaks and mold issues, I had a broke garbage disposal and dish washer for almost a month before they finally did anything about it. When I moved into my current apartment (supposed to be newly renovated) they pushed my move in date because they said my apartment wasn't ready, but I actually checked in on it ( door was open) and saw that the apartment manager was using my apartment as a picnic area for the construction workers to get out of the heat while working on the outdoor renovations to the complex. It was filled with trash and mud and dirt over my new floor and the toilet and sink have clearly been used and were dirty and covered in dirt. I called them out on my apartment being used for the workers and pushing my move in date, and they quickly cleaned it up and tossed me the keys, but forgot to put the finishing touches on almost everything! I had a peephole in my door but no glass, just a literal hole in my door letting in bugs from outside. They didn't finish the tub and water would leak every where when used. There was about a inch and a half gap between the front door and the ground once again letting in things from outside. Not even two months into my new apartment we were plagued by ants in the bedroom and bathroom, and living room, and got told it was because of our habits! Which we never eat in the bedroom and are very clean! It took them almost two weeks to get someone in here to spray. The ladies in the front office are nothing but rude and unhelpful. Trust me when I say that you should not move in here!!!
Me, my husband and two kids moved in, in August of 2015. As we get to the apartment to move things in there was still maintenance in the apartment fixing things so we had to sit outside for two hours and wait for them to finish up the apartment. When we got inside finally we did a walk around the place and everything was done half ass the doors to the washer and dryer were off the hinges, where the lightes are in the kitchen had Cracks on the ceiling all around it, there was a big hole by the ceiling fan and man the list goes on... a week goes by and the paint starts to peel off the door to the bathroom and the paint started to peel off the bathtubs in both bathrooms.. I requested a work order for everything to be fixed by email and by going in person but no one ever bothered to come. Months go by and I start to see mold just growing in the bathroom and asked for someone to come check it out but still nothing.. It's sad that the management team that they have there is so neglectful to their apartments and it's sad that they never took the time to check this situation out,because of the mold me and my family had to vacate and move somewhere else cause my husband started to get sick from the mold. So if there was a zero rating I would so give them that.
My son and his fiance have lived there since October and it's been nothing but issues. They have black mold in 5 of the rooms and they just come out and spray and bleach the wall and corners then paint over it...after that it keeps coming back bigger and worse. we keep asking for a solution and they blow us off by telling us they are fixing it...it has caused my asthma to flare and constant health issues...but they refuse to let us leave...this place sucks and management is not any better, they are rude and don't event care. And Jack Franco the owner is not even concerned either about all this...several emails have been sent and they want to fix this with paint...DO NOT RENT HERE UNLESS YOU LIKE LIVING IN MOLD!
My husband, son, and I have been here a month. We are definitely moving out when our lease is up. I read that someone had said that fixing this place up is like sticking a band-aid on a broken leg, and absolutely agree. They installed our new floor the day before we moved in. They did a piss poor job of it, because the "wood" floor is uneven, and there are gaps between the floor, our toilet, and the walls. The guest tub has been broken since the day we moved in, and has not been fixed. And now the paint in the tub is peeling off. Honestly, though, who paints the inside of a bath tub? Our front door is broken, along with the door frame. The wood has split, and there is a gap between the door and frame. The tanks on both toilets are rusted on the inside. We have no ice maker. The shower rod in the master bath has fallen on me twice, and is starting to bow in the middle. The new carpet is already starting to fray and fall apart. The sheet rock is so cheap, that it falls apart if you try to hang any thing up. The two screws that we're holding our dishwasher in place have both fallen out of the cheap wood they used for the counters. The outlet next to our bathroom sink is out, again. The sliding door doesn't lock, and hasn't since the day we moved in. There is no way to change the temperature in our freezer, so everything gets freezer burn. There are dog feces every where, along with dirt and mud. The construction workers who were working on our balcony just left our outside light hanging by the wires. I would have liked to take our son out for a walk by the water, but we don't have access because we don't own a boat slip. The visitor parking in only on one side of the complex, and it's so far away from the other buildings that I'm not making my mother, we news a bad leg, back, and knee, walk back and forth. The extra parking in front of the marina, where we were parking, is now dock parking only, and you have to have a permit to park there. The neighbors are terribly loud, and tear through the parking lot all hours of the day and night. I definitely made a poor judgment call when I suggested this place. It's terrible. Also, the people in the office NEVER answer the phone. They don't even have the common decency to call you back after leaving a message with the answering service.