For 2 years, this was a great place to live. A little overpriced, but we thought it was worth it for the area. New management is awful. Office associates have no idea what they are doing most of the time. They were not honest about the full extent of new charges being added to our lease when they took over. One of their key points in advertising is that they allow large pets, but if you have a pet (even just a small dog or cat) they will rip you off. Non refundable deposit, plus pent rent, PLUS mandatory cleaning fee when you move out, regardless of the condition of the apartment. In just the few months since APM took over, I have watched things go down hill incredibly fast. It doesn't matter what they are saying on their website, these are not "luxury" apartments, and the new fees/rent rates are highway robbery. Save your money and go someplace else. The photos do not reflect what the apartments actually look like at all--they are taken from a different property to approximate what the completed reno will "resemble."
I'm currently a tenant at Fox & Hounds for the second year in a row and ever since the new management took over everything has been a mess. They've lost paperwork of mine regarding my tub being resurfaced and they've lost a rent check, even though the check was cleared with the bank. I'm glad I won't be resigning my lease because this new management company is SO unorganized. Also, the picture that pops up when you google "Fox & Hounds Apartments" is NOT what any of the units look like. The models might look like this now (I haven't seen a model since I moved in 2 years ago) but none of the apartments I've ever seen look anything like the picture shown that pops up on google. Be warned.
My wife and I didn't have many issues with Fox and Hounds until our last month there. The rent was going up (enough to make us move out) but the tenants didn't gain anything; ie no updated amenities, etc. The rent would have been about $1,100. The rent was going to be $975.00 plus a $110.00 Utility Bundle and $30.00 a month for our dog only for a 2 bedroom apartment. Our biggest issue was after we moved out we received a bill for $125.00 for "excessive dirt" and because we "made no attempt to clean", which both are totally bogus. We cleaned our apartment from top to bottom for the week leading up to our move-out date. I asked if they had photos of the areas that they listed as being "excessively dirty' but they had none, only a photo of this inside of our dated oven, which wasn't clean when we moved in. They also charged us because they said our carpets were quite dirty when we moved out and they required deep cleaning, but, I mean, isn't that why we paid an extra $30 a month and an initial pet deposit for our dog? The maintenance guys were great, however. Friendly and attentive. But, as far as the people who handle any sort of paper work, nope.
TLDR: New ownership (APM Management) is untrustworthy... avoid at all cost! My Experience: I was walked through the apartments last week by two fantastic office members (Gina and Sarah). I was relatively unimpressed with the apartments themselves but the cheerful office staff, the decent amenities and the great location convinced me to apply for a short term lease. I was given a specific rate with an included utility package and placed $250 down ($50 application fee + $200 holding fee) to hold that rate while they ran my credit. The credit check came back fine and I was all set to move in the next Friday. I came in on the Monday beforehand to sign the lease with Sarah but found the process to take far longer than originally estimated (the lease was 20+ pages long). They required electric setup and proof of renters insurance to turn over the keys and since I wasn't comfortable signing something saying that I had done something that I had not yet completed, I left the lease 80% initialed and agreed to come back 2 days later to finish the process once those tasks were finished. 2 days later I show up only to find out that the apartment complex was under new ownership and that both Gina and Sarah had been let go!! I was told I would need to sign a new lease (this one 30+ pages long!). The lease was so detailed I had to take it home with me to review (seriously, buying a house was simpler!). Long story short... the utility amendment of the new lease did not guarantee the promised utilities rate (as the previous lease did) but rather referred to an undisclosed "formula". I was promised verbally by the new head office person (Stephanie) that they would adhere to the original agreement but she refused to put it in writing despite me showing her an area of the contract that read: "Our representatives (including management personnel, employees and agents) have not authority to waive, amend, or terminate this Lease Contract or any part of it, unless in writing, and no authority to make promises, representations, or agreements that impose security duties or other obligations on us or representative unless in writing." I told her I wouldn't be able to sign the new lease without that rate defined in writing and was told by the staff that I would be forfeiting my $200 "holding fee" despite the fact that they didn't actually hold my rate. Needless to say, I would never do business with these new owners again and I am quite sad that two genuinely fine employees were replaced by the individuals now running this office. Do yourself a favor and avoid this place and APM management in general!
The staff and maintenance crew are extremely friendly and helpful. The location is great and is perfect for people with dogs. There is a monthly resident night as well as occasional "dog days". Overall, great place to live!