staff is friendly, easy to work with and very easy to reach and quick to respond. maintenence is quick to come fix whatever needs fixing. Gym equipment is in working order, tanning bed works, pool is open appropriately for the weather. it's really not a bad place to live. they are cheap, they allow large dog breeds, & they almost always have an apartment available to move in right away. I would HIGHLY suggest you see what building/apartment you'll be in before you move. the first apartment there was TERIBLE. water damage everywhere. one big storm and we had an inch of water in our apartment leaking through the ceiling light, through the walls, the corners of the floor, EVERYWHERE. we were on the garden level and water was coming through our ceiling... how? there are 2 more apartments above it and water leaked through the ceiling, the walls, it was terrible. it was horrible. they told us it was still "liveable" (do you live in 1 inch of water? probably not. because you cant). But after a month of figuring out a way to move without breaking our lease they finally had a new apartment open up on the mid level in a different building and that has made all the difference. everything is perfect now. but those first 5 months in the other apartment were hell. loud, rude, screaming neighbors, always smelled like weed. people leaving trash in the hallways instead of taking it to the dumpster. so again, PLEASE go see what building you'll be in first because that could make or break your experience.
I did't get to live here and I still have had such a bad experience that i'm compelled to write a review. Me and a friend applied here on May 9th and have yet to approved to move in. We were told we could move in as soon as we were approved, saying it wouldn't be long. So we put a $250 deposit down plus $30 for two app fees. two weeks later I had to call the office six times to tell them that we cannot wait any longer to move in, so they are taking half of our deposit and our application fees for doing basically nothing but leading us on. The lessons here are 1. Do not live here 2. don't put a deposit down in good faith because they will just slow play you long enough that you will have to look somewhere else to live. That way they make $155 for doing nothing. $125 for half of the deposit and two application fees.
I'm not quite sure where all the negativity is coming from so I'll put in my two cents. I lived there for about 8 months, just moved out a couple weeks ago due to a new job. The place was great. My fridge, stove, and dish washer worked wonderfully. The furnace did its job and it was all electrical which was nice. I only needed one repair while I was there and that was the knob for the shower. Put in a ticket at their website and they had it done in a couple of days. (It wasn't an emergency so that worked.) One time the washer and dryer downstairs had its power cable cut off, I have no idea why, but it was fixed in a couple of days as well. I really enjoyed it there. I didn't see anything wrong with the place and it was easy to move out.
I never see the staff which works I guess. The furnace in my apartment makes funny noises and hasn't been inspected since 2003. I think is a fire hazard. The dish washer is as old as my parents. The maintenance folks won't fix the toilet. And no one is in the office when I need to pick up a package. The apartment they rented us is not the nice shiny sample apartment. I guess is my fault for getting taken in.
This place is the worst place I have ever rented. I lived here for a year and a half and every time it rained my apartment flooded and to get them in there to suck up water is like pulling teeth. You call the maintenance on the weekend and they tell you that its not an emergency. Hot water tank went out in my apartment and it took them a week to replace it so my child and I did without hot water for 5 days. They left a mess in my kitchen and scraped up the kitchen floor which they charged me for. Dishwasher was leaking under the wood floor in the kitchen and they refused to come fix it. The management is fair but the two young ladies that show the apartments and draw up your lease are rude and nasty. Ants are a pest in these apartments as well as roaches. They constantly raise your rent and more than once a year. They are poorly managed and when they do fix something its jerry rigged. They claim to have 3 pools but only one is working. When asked when the other two were going to be fixed it's the same story, we are working on it. They have been saying that for over two years and still nothing has been done about the pools. The gym is always broke and the tanning bed is broke. DON'T WASTE YOUR MONEY HERE!! THEY ARE HORRIBLE!!