I have some good things to say about my year at Tucson Rental Homes. The house is wonderful, the neighborhood great. Maintenance was the best; always prompt, friendly, and they know what they're doing. Now for the not so good things: 1. My covered parking spot was quite a distance from my home. 2. Two of the bedrooms face west and the sun in Summer was brutal. Our electric bills ran to $350 a month, and that side of the house never cooled down. I've talked with other residents who experienced the same problem, many of them saying they were leaving after their year was up because of high electric bills. 3. The toilets are made for children. You really need to get real world size toilets installed. 4. And finally, the rent is a bit steep. That and the electric bills are the reason I'm leaving.
We love the maintenance crew at Tucson Rental Homes. Having moved here from our own house, it is a treat to simply go online and request a repair, have them show up the next day and take care of it. They are courteous, pay attention to what is needed and friendly to talk to. When they are done, they leave a comment card and no bill!! Now that is a treat! We love our home and enjoy it as our own without the responsibility.
Friendly and helpful maintenance staff make this a unique place to live!!! All my thanks go out to Richard and his fantastic team!! I've lived at the 3205 W Cortaro Farms Rd location for almost two years, and I'll glad stay for another two at the very least. Anytime I need help with maintenance in any form, all I need to do is fill out a request. Those requests are responded to same day, and the work is completed usually by the next. The maintenance staff is incredibly friendly and willing to help. This kind of service makes you feel like you're living in a five star hotel!! If you're considering renting in Tucson, don't even look at an apartment. This is hands down the best place I have ever lived.
I am a tenant at the Tanque Verde Valley Apts in Tucson, AZ. I am writing this to give "Kudos" to Heather Batstone, the Leasing Agent and Mike the Maintenance Man. I recently moved in to the Tanque Verde Valley Apartments and without Heather, who made my move so EASY, I never would have made it! Seriously, she arranged everything and walked/talked me through it! She was able to recommend to me a professional moving company who was just wonderful, i.e., they were affordable, did not damage anything and were the most professional movers I have ever worked with! She then checked on me to make sure I had everything I needed and well…what can I say, went above and beyond her job to make sure I understood the workings of an apartment complex as I have never lived in one, and that when all was said and done that I was happy with my choice to move into Tanque Verde Valley Apartments! I would recommend Tanque Verde Valley Apartments to anyone who asked and I have had several people over who just loved where I live! I know the granite counter tops, jacuzzi tub and beautiful view can't be the only thing that "sold" them (smile), but I'm sure it did not hurt!! LOL I have given them Heathers name and number should they need to move and also given them a "pitch" regarding Tucson Rental Homes and the fine homes they represent through Heather as well! Yea! Heather!! Now on to Mike who works in Maintenance. Never having maintenance before, who do I get for my first "fix it" problem but a wonderful guy named "Mike"! Not only did he come in with a great smile on his face, but went right to the problem, explained what he was going to do to fix it, and then fixed it in a timely manner with a wonderful professional demeanor. I showed him some other problems I felt needed looking at and he looked at them without complaint and fixed what needed fixing and let me know what did not. Now that is service with a smile!! My experience with your Maintenance Department has been nothing but outstanding and of course, with your Maintenance Man Mike, nothing but Excellent Yea! Mike! Just felt I needed to write this and I am not the type of person who sends letters like this, but I have never been given service like this. So please pass this on to Heather and Mike so they get their well deserved "Kudos"! Thank you!!
Just wanted to send a little note to say that for over the seven months living here, we have been completely satisfied with the helpful maintenance. Rick E. stopped by today, arriving with a cheerful and positive mood. He worked quickly and answered all our questions. Thank you once again to all the staff that has made our first home so enjoyable. My husband and I love, love, love Tucson Rental Homes!!!!