The property was sold and is now managed by Canon property management. They came in, fired Shy and Abert, brought in their own people and Rosie, the Property Manager, recently quit Now we are left people who can't seem to give you a straight answer on anything. I only hope that Canon Management does background checks on their emplyees since these people have access to our personal information and master keys to our homes. If you're a current resident you need to pay attention and speak up because things are only going to get worse! If you are a perspective resident run for your life, save yourself! One of the main issues at this property is SECURITY, there is none. Many of my neighbors have had things stolen out of their patios, furniture, bicycles, plants, shoes etc. Skate boarders who do not live on the property use it as their personal skate park. The underground parking is completely vulnerable to theives. I can't tell you how many residents have had their cars vandalized. One resident came down one morning to find her car jacked up and ALL OF HER 4 BRAND NEW TIRES STOLEN! As far as SAFETY goes, it is just a matter of time before someone is seriously hurt. I have had run ins with shifty, dirty looking characters who look like they are under the influence and ask me for money. This has happened ON the properrty! The vistor parking on the Center St. entrance is used by passers-by who sit in their cars, smoke pot, drink and then leave their garbage for someone else to pick up. MAINTENANCE is a very sad situation. Although Chris and Efrain are still here they are spread thin on such a large properrty. Meanwhile the poperty is in disrepair; the doors leading from the parking garage to the apartments are filthy! The plumbing above the cars in the parking garage leaks constantly. It is obvious that they are trying to cut corners because they contract with the lowest bid contractor, the "keystone" cops of repair guys. Rosie the property manager for many years has moved on. I'm sure she will have no problem finding another property to manage she is a gem!! We miss her terribly! Finally, our rent used to go up $30 every year but this last year it went up $100!!! Because we have a year lease, we hope things will improve but if not we will be moving on. It's really a shame that it's all about the bottomline and not providing good service. Again, if you are looking for an apartment and drive by wondering if you should check out this property just keep going.
This is my second time living here, and I'm still living here currently as I write this review. The repairs and upkeep have been slow and not super proactive, but finally they're getting on top of things. We've had a lot of issues with cars being broken into down in the garages and they haven't been trying to up security or increase how many cameras are around. That's my only criticism. Other than that, it's a great community full of cast members from Disneyland! Update, 8/2015 - The cars being broken into haven't been addressed systematically. We would like additional cameras put in and security more active, but nothing has been done. In addition, the area is pretty noisy with helicopters because we're close to a fire station, police station, and a helicopter fueling. Update, 3/2016 - The apartments recently were sold and we have new owners now. No noticeable change for residents yet.
I lived here for a year now going on 2 years. I hate it my neighbor he is a pervert, office manager Rosie is aware and has done nothing about it. I have filed a police report. my car use to get broken in to a lot. they have cameras but do nothing about it. I use to have office maintenance come in to the apartment to fix things here and there while I was at work till I lost jewelry. the most annoying thing of all is the fact that I have been left with out a toilet for 2 days. yes two days a little after that I was left with no hot water. I get home from gym I tried getting ready for work and cant because there is NO HOT water this will be my last year here for sure. I was hoping things will get better but they have not no chance. not a great experience at all
I have lived here for over a year..I love this place! I've never had any issue with any staff or resident. This place is clean, quiet, comfortable, small yet spacy. The only thing that would make it better is have a 3rd bedroom. I love the convenience of the gym, laundry on my patio, use of the recreation room. Center St Promenade always has events to walk to, so many walking distance things to do. Even The Rock is within walking distance. The scenery of the street is so beautiful and peaceful, great walk to the park. I recommend these apartments.
This place is amazing I highly recommend it :) Best place I have reside in so far in the OC county :)