I've lived here for 3 years. Sure some things are nice: pool, no deposit, secluded enough neighborhood. However, the managers are not good at their job. I initially called about an opening, which was open, then gone, then they called me back within hours saying they had an apartment for me after all. I liked that there was no deposit, and I was in a time crunch, so I agreed. Once signed, I'd go months with no problem, then when a problem arose, they were not on the customer's side. In my lease, it said, if I got a pet, I'd have to sign a pet addendum, letting them know about my pet. I found this reasonable, However, when I went to sign the addendum, they wanted an increase in rent. They cited "fair rent laws." However, there was no legal obligation for this increase, but they bullied me into this, as I was less than 12 months out from lease end, and moving would have cost more. With 4 months left on my lease I suddenly stopped receiving mail. When I called the post office, they said my mailbox was "too damaged" and needed to be repaired before they'd deliver mail. 13 months prior to this I had put in a repair request to Olentangy Commons as the hinge broke on the mailbox. With some fiddling, the door could be removed without the mailbox key. The OC did not deem this necessary, and denied the initial request. Only after the 2 weeks of my mail being withheld did they acknowledge this as necessary. Other issues include the cold water frequently freezing in the depths of winter. Their solution is to turn on our hot water to dripping, the cold water on full, and put an electric heater to blow hot air on the pipes to thaw the freeze. This happens a half a dozen times in the winter. My upstairs neighbor did this with her tub, this overflowed, and got my ceiling drywall saturated. This fell in my bathroom. During the repair, they dripped drywall mud and paint on my personal belongings. I know I'm at fault for not escaping sooner, but the OC has plenty to improve upon. Addendum: their initial leases have an automatic renewal into their month to month leases. They require 60 days written notice if you want to move out and not renew. They reminded me of this part of the lease with 45 days left on my lease. In essence, they purposely played into the fine print of their lease to get extra rent out of me. Legal, but highly unethical.
Only if I can give 0 star to express how shitty OC is!!! It took them 2 summers to fix our A/C and it still doesn't work! They keep ordering new parts but nothing gets fixed! I'm sure it will be fixed by the time we move out!
My experience at the Olentangy Commons has been sub par. The one bedroom apartment I occupy somehow used $290.00 worth of electricity with the heat set at 66 degrees when I am at home and just 50 degrees when at work. I only used the dishwasher once a week, cooked 3-4 times a week, and kept lights off most of the time when not in the room. The electric company is a third party vendor that can charge you any rate they please. So beware My apartment had poor insulation as well. It was always cold and the walls were always letting in cold are draft. The washer/dryer facility is always dirty and the appliances are in poor condition. Patrons that live there with animals will not clean up after their pets and Olentangy Commons will not either In the end my overall experience was poor and wouldn't recommend to a friend
Olentangy Commons' tag line should be "If you want to live broke, come live it us!" While the apartment looks nice, and the amenities are great, this place should just be closed down. So here's the deal. There are two people living in my 2 bedroom town house. We are both go up to 50 hours a week for work, not to mention when we are out living our lives. So please tell me how my electric bill is running over $400 a month!! Come to find out the wonderful people of Crawford Hoying decided that they wanted to use NEP for electric, but they have to run their electric through AEP's lines. Therefore there is an out the butt surcharge. Our thermostat was set at 68 degrees max all winter, we used our fireplace a much as possible, and we put plastic over all of our windows including the glass sliding door out back. Two people, who on average Monday-Friday working 50 hours a week and go to our home town one weekend a month, somehow use 3000 kw of electric? Oh and the best part Ohio is one of the last states that legally allows this to happen. When you confront the management office about this they tell you that they aren't allow to disclose the information about the electric supply. We also found out through a maintenance man that all windows are single pane and the only updates they have made since the buildings were built in the 60s have been ones required by law. This place is literally raping the wallets of all its residents. I would never tell anyone to live here and honestly I would tell all residents currently living here to do nothing but complain to the office about the cost of electric. I'm highly considering going to the news team. This place is a waste!
Horribly ran complex. Constantly issuing "lease violations" or "notices/warnings" without talking to residents. Constantly living on pins and needles and looking over back because of bully neighbor who calls in EVERYTHING regardless of whether policies are being upheld, targeting only my apartment. Whatever these neighbors call in to complain about, OC will take as gold and issue "lease violations"-- no proof of evidence has ever been submitted. These same neighbors, and might I add that they are a middle aged couple with an adolescent child living in a COLLEGE apartment complex, frequently call the police with "noise complaints" on people who are sitting out in the courtyard. They are also the reason why the residents living next to my apartment, broke their lease and moved out early because the cops were called on them MULTIPLE times per day claiming they were "drug dealers," which is also FALSE. Instead of following up with the neighboring residents to these residents who have constant complaints, OC will continue issuing warnings. It is funny because there are dog feces on sidewalks, landscaping, and throughout the entire complex, but nothing is done about that! I am counting down the days until our lease is up. The single-pane windows and lack of sealing around doors doesn't help OC's cause either. Awful place to live. And let's wait for a positive review to be posted....... and you can bet that it will be from OC.