This place is terrible. Do not live here unless you cannot afford to live anywhere else. The service provided by this place is just terrible. There are constantly power outages and problems. The entire complex is very old and pretty gross.
I have lived at the O.C for 5 years! I first had a finished basement unit and now have a 2 car garage unit. We have children and find this community amazing! Great schools and convenient to everything!
Service was never a problem. Prompt and professional. Pool needs to monitored better somehow, it is typically full of non-residents.
I've lived here for 3 years. Sure some things are nice: pool, no deposit, secluded enough neighborhood. However, the managers are not good at their job. I initially called about an opening, which was open, then gone, then they called me back within hours saying they had an apartment for me after all. I liked that there was no deposit, and I was in a time crunch, so I agreed. Once signed, I'd go months with no problem, then when a problem arose, they were not on the customer's side. In my lease, it said, if I got a pet, I'd have to sign a pet addendum, letting them know about my pet. I found this reasonable, However, when I went to sign the addendum, they wanted an increase in rent. They cited "fair rent laws." However, there was no legal obligation for this increase, but they bullied me into this, as I was less than 12 months out from lease end, and moving would have cost more. With 4 months left on my lease I suddenly stopped receiving mail. When I called the post office, they said my mailbox was "too damaged" and needed to be repaired before they'd deliver mail. 13 months prior to this I had put in a repair request to Olentangy Commons as the hinge broke on the mailbox. With some fiddling, the door could be removed without the mailbox key. The OC did not deem this necessary, and denied the initial request. Only after the 2 weeks of my mail being withheld did they acknowledge this as necessary. Other issues include the cold water frequently freezing in the depths of winter. Their solution is to turn on our hot water to dripping, the cold water on full, and put an electric heater to blow hot air on the pipes to thaw the freeze. This happens a half a dozen times in the winter. My upstairs neighbor did this with her tub, this overflowed, and got my ceiling drywall saturated. This fell in my bathroom. During the repair, they dripped drywall mud and paint on my personal belongings. I know I'm at fault for not escaping sooner, but the OC has plenty to improve upon. Addendum: their initial leases have an automatic renewal into their month to month leases. They require 60 days written notice if you want to move out and not renew. They reminded me of this part of the lease with 45 days left on my lease. In essence, they purposely played into the fine print of their lease to get extra rent out of me. Legal, but highly unethical.
Only if I can give 0 star to express how shitty OC is!!! It took them 2 summers to fix our A/C and it still doesn't work! They keep ordering new parts but nothing gets fixed! I'm sure it will be fixed by the time we move out!