I have live here for almost 2 years. We have seen 5 management companies in and out of here. Right now, we haven't had hot water for a week and the mgmt is never in the office, and they refuse to do anything about it. There have been roaches and bed bugs here, and the environment is terrible. Super thin walls and ceilings let us hear everything and anything that our neighbors are doing. There are obvious drug deals in the parking lot, and there are drug dealers in a lot of the apartments. The traffic in and out of the apartments around me is ridiculous and keeps me up at all hours of the night when I am a hard working woman who works 45+ hours a week. All the stray cats spray on everything from the AC units to the cars. Like I said before, the management is impossible to get a hold of and they do nothing to help. The rental office takes forever to process the requests for maintenance, and stuff never gets done, or at least takes months to get taken care of. The place is a dump. DO NOT RENT HERE. As soon as my lease is up I am moving far away from here.
This is the worse place to live. I am a single father who works two jobs to make ends meet. I have lived here over a year planning on moving in March when my lease is up. Anyone thinking about moving here let me give you many reasons not to 1. I have been without water in my apartment for over a week, they repaired the water and it lasted one day we are now again on day 3 with no water. When calling emergency mantance we never get a call back. Called the office was told water would be fixed by the end of day here it is day 4 with no water. 2. The stove half works. You have the option of using a burner or the oven but not both at the same time or it will blow the fuse. Brought this to the office attention for over a year and still after being told I would have a new stove multiple times it's still not replaced. 3. The fridge doesn't stay shut and it leaves water flooding the floor. Again has been happening for over a year and was told I would receive a new fridge and it still hasn't been replaced. 4. Do you like nats... the dishwasher has standing water causing nats for over 6 months. Was told it would be replaced it still hasn't been. Went to the office about it again the office says they will have someone out to remove it but won't put another one in for awhile yet that's still not done. 5. Its cold outside yet we went two weeks with no heat in the apartment. Called emergency mantance again multiple times a day for two weeks and no call back. Finally after two weeks mantance comes and fixes the heat. 6. Lies are all you will get from the office. They lose work orders, make promises to fix mantance issues within a day or two but it never gets done. They make excuses of why emergency mantancr hasn't returned calls back because the mantance guy got fired. States they can't replace the stove or fridge or remove dishwasher until they hire a second mantance guy unless you are willing to help remove and replace the appliances. Once you agree to do it they never contact you back . The office people are only here to collect the rent yet they won't fix anything. Since I have been here we have went through multiple owners and managers and still nothing gets done. Its sad when people in third world countries live better then we are at this apartment complex
Office workers are shady, they "lose" maintenance requests. The quality of the maintenance work when they do come in is non existent. there have been 3 shootings in 2015 and already 1 in 2016. if you like the ghetto ass bullshit, aspen place is for you. it is not worth 750 a month.
I have lived here since October, and can't get a single thing fixed. Everything that has been fixed, I've fixed myself. Security is a joke, the people that live here behave like animals, the police are here several times a day, and management refuses to fix anything at all. I'm just hoping one of my ignored repairs causes me injury so I can sure the hell out of the place. Trust me, don't live here. Management are maintenance are a complete joke
I wish i could give this place 1/2 star... But unfortunately not... I have been here for 2 years come march, this place is despicable!!! I don't know where on earth the so called mgmt comes from. Since i have been here mgmt has switched 3 times and i watched 3 full cycles of new residents , might i add every time mgmt was changed no one bothered to tell the residents. Every time u go into the office it's a surprise, u have no clue who you will see. I have made several attempts with all three mgmt companies, staff ,ect to fix these issues i.e. SHOWER MALFUNCTION, ELECTRICAL SOCKETS, LEAKS FROM UNKNOWN SOURCES, WATER LOGGED CABINETS, MOLD (Black) , and ROACHES !!! NO RESULTS, just empty promises and BS. im patiently waiting on my tub to cave in or the kitchen ceiling to drop on my head... and I don't know why people trying to pump up management like they doing big things cuz they not they don't even come through like they supposed to. hell you can't even call him by phone and get it direct connect. Im going to rent escrow soon, but meanwhile im starting the process to buy my own home, at least i can blame myself for my house falling apart and being consumed by roaches... THIS COMPANY LITERALLY TOOK MAINTENANCE FREE COMMUNITY TO ANOTHER LEVEL!!!!! DON'T MOVE HERE ... TRUST ME YOU WILL REGRET IT ESPECIALLY WHEN YOU HAVE TO THROW AWAY ALL YOUR FURNITURE BECAUSE OF CRITTERS.