I've lived here almost 3 yrs. this apt complex has had many owners and property managers in the time I've lived here. I do feel they are trying to change things and I have seen some changes. However, there still needs to be more things done to make this place a better place to live. One- these kids on the property are hoodlums. They deface the property and are out all hrs of the night with no adult supervision. I have watched several kids vandalizing the property and when I said something, I got cursed out. I've reported things to the office and who knows what was done after that. People are moving in with pit pulls which are not allowed on the property as they are over the weight limit as well as deposits not being paid. Plus owners are not picking up after there dogs. I know it takes time to change things and I've been very patient however I feel that if you put something in writing and send to your tenants, those things need to be enforced. It's not fair to tenants like me who pay there rent, keep my property and apt clean and who follows the rules. I do think the maintenance crew that you have are doing a fine job. Tim has been here as long as I and he is a very nice helpful sincere man who does his best with what he has avail to help the tenants. There's also a black man who has been here for a few months, (sorry I don't know his name) , who I've called for an emergency and called me right back and was very polite and helpful. He is also a very hard working man. So to those men, a big thank you. Mgmt should appreciate them for all the BS they've had to deal with on this property. In conclusion I'd like to say, " This is a business and if people cannot follow the rules, they don't need to live here." The rules that are put down on paper are the rules. Mgmt needs to enforce them or there not worth the paper there written on. Also, make it appoint to walk your property and see for yourself what is going on first hand. It shouldn't be the tenants responsibility to report everything to the office. how do you expect your tenants to follow the rules when mgmt is not enforcing the rules. Wake up Mgmt, take pride in the place you work.
This is the worse place to live. I am a single father who works two jobs to make ends meet. I have lived here over a year planning on moving in March when my lease is up. Anyone thinking about moving here let me give you many reasons not to 1. I have been without water in my apartment for over a week, they repaired the water and it lasted one day we are now again on day 3 with no water. When calling emergency mantance we never get a call back. Called the office was told water would be fixed by the end of day here it is day 4 with no water. 2. The stove half works. You have the option of using a burner or the oven but not both at the same time or it will blow the fuse. Brought this to the office attention for over a year and still after being told I would have a new stove multiple times it's still not replaced. 3. The fridge doesn't stay shut and it leaves water flooding the floor. Again has been happening for over a year and was told I would receive a new fridge and it still hasn't been replaced. 4. Do you like nats... the dishwasher has standing water causing nats for over 6 months. Was told it would be replaced it still hasn't been. Went to the office about it again the office says they will have someone out to remove it but won't put another one in for awhile yet that's still not done. 5. Its cold outside yet we went two weeks with no heat in the apartment. Called emergency mantance again multiple times a day for two weeks and no call back. Finally after two weeks mantance comes and fixes the heat. 6. Lies are all you will get from the office. They lose work orders, make promises to fix mantance issues within a day or two but it never gets done. They make excuses of why emergency mantancr hasn't returned calls back because the mantance guy got fired. States they can't replace the stove or fridge or remove dishwasher until they hire a second mantance guy unless you are willing to help remove and replace the appliances. Once you agree to do it they never contact you back . The office people are only here to collect the rent yet they won't fix anything. Since I have been here we have went through multiple owners and managers and still nothing gets done. Its sad when people in third world countries live better then we are at this apartment complex
Office workers are shady, they "lose" maintenance requests. The quality of the maintenance work when they do come in is non existent. there have been 3 shootings in 2015 and already 1 in 2016. if you like the ghetto ass bullshit, aspen place is for you. it is not worth 750 a month.
I wish i could give this place 1/2 star... But unfortunately not... I have been here for 2 years come march, this place is despicable!!! I don't know where on earth the so called mgmt comes from. Since i have been here mgmt has switched 3 times and i watched 3 full cycles of new residents , might i add every time mgmt was changed no one bothered to tell the residents. Every time u go into the office it's a surprise, u have no clue who you will see. I have made several attempts with all three mgmt companies, staff ,ect to fix these issues i.e. SHOWER MALFUNCTION, ELECTRICAL SOCKETS, LEAKS FROM UNKNOWN SOURCES, WATER LOGGED CABINETS, MOLD (Black) , and ROACHES !!! NO RESULTS, just empty promises and BS. im patiently waiting on my tub to cave in or the kitchen ceiling to drop on my head... and I don't know why people trying to pump up management like they doing big things cuz they not they don't even come through like they supposed to. hell you can't even call him by phone and get it direct connect. Im going to rent escrow soon, but meanwhile im starting the process to buy my own home, at least i can blame myself for my house falling apart and being consumed by roaches... THIS COMPANY LITERALLY TOOK MAINTENANCE FREE COMMUNITY TO ANOTHER LEVEL!!!!! DON'T MOVE HERE ... TRUST ME YOU WILL REGRET IT ESPECIALLY WHEN YOU HAVE TO THROW AWAY ALL YOUR FURNITURE BECAUSE OF CRITTERS.
I was the person a year ago that reviewed this company under the name Z Success and I moved less than 8 months after moving in. Everyone was great the first couple of months but soon I agreed with all of the other reviews posted here. I ended up having to withhold my rent payment so that management would repair dangerous parts of my apartment. After a month of requesting the repair I found just days after it was promised to be fixed that the manager had up and left and new management had been brought in without notifying residence. The new manager told me that it wasn't her fault and she'd work on it. After contacting them over and over every few days I received a notice to vacate. I walked into the office with my video on my phone recording and asked why the repairs were not completed and when they planned to have them done and the manager on video stated she never planned on fixing anything. Next I scheduled a walk through of my unit since I couldn't trust them and they sent the new maintenance guy in to look over my place. He said my apartment was move in ready and thanked me for being so kind and I went to the office and had the manager sign a note stating my apartment was perfect and I wouldn't be charged any fees. Next she told me I was still responsible for the rent during the time they refused to fix the needed repairs. She got a Corp/owner on the phone who lost his temper and called me a liar and accused me of trying to "pull one over" on them. I calmly told the person on the phone I simply wanted out of my lease and wanted my deposit back. He began yelling and cussing at me and then ended the call. Little did he know that I again recorded everything. If you're going to deal with these unprofessional people, make sure you document everything. Checking my credit today to make sure they didn't send me to collections for anything! I have a fantastic lawyer if they did and plenty of evidence. Stay away! You've been warned! Also! If you meet a resident named Stephanie lowe stay far away! She's a prostitute and has 6 kids. Her and her daughter Kayla cause so much drama and problems for everyone! They are the main reason for the cops coming to the property often!