I was the person a year ago that reviewed this company under the name Z Success and I moved less than 8 months after moving in. Everyone was great the first couple of months but soon I agreed with all of the other reviews posted here. I ended up having to withhold my rent payment so that management would repair dangerous parts of my apartment. After a month of requesting the repair I found just days after it was promised to be fixed that the manager had up and left and new management had been brought in without notifying residence. The new manager told me that it wasn't her fault and she'd work on it. After contacting them over and over every few days I received a notice to vacate. I walked into the office with my video on my phone recording and asked why the repairs were not completed and when they planned to have them done and the manager on video stated she never planned on fixing anything. Next I scheduled a walk through of my unit since I couldn't trust them and they sent the new maintenance guy in to look over my place. He said my apartment was move in ready and thanked me for being so kind and I went to the office and had the manager sign a note stating my apartment was perfect and I wouldn't be charged any fees. Next she told me I was still responsible for the rent during the time they refused to fix the needed repairs. She got a Corp/owner on the phone who lost his temper and called me a liar and accused me of trying to "pull one over" on them. I calmly told the person on the phone I simply wanted out of my lease and wanted my deposit back. He began yelling and cussing at me and then ended the call. Little did he know that I again recorded everything. If you're going to deal with these unprofessional people, make sure you document everything. Checking my credit today to make sure they didn't send me to collections for anything! I have a fantastic lawyer if they did and plenty of evidence. Stay away! You've been warned! Also! If you meet a resident named Stephanie lowe stay far away! She's a prostitute and has 6 kids. Her and her daughter Kayla cause so much drama and problems for everyone! They are the main reason for the cops coming to the property often!
So moved in about 7 months ago and this by far is the worse renting experience ever. Maintence is horrible and they have had several offices managers since I been here. Nobody stays here due to the fact that the owner doesn't want to fix anything. There are beg bugs, roaches that come from boiler room down stairs, mold all throughout your apartment, leaks all throughout and just overall terrible. DO NOT AND I REPEAT DO NOT MOVE HERE! They will tell you anything to get you to move here, but once you do you will be dealing with this now. The kids vandalize everything, be in the boiler room knocking on hot water tanks and etc, knocking on your door thorughout the day and night, and then stabbing that just happen, and COPS out here all the time, kids fighting in the open filed like when I mean to tell you this place is horrible. I have filed numerous of complaints with office and now its time to go the next step above. If you move here you have been warned, but that is your decision.
Takes forever for anyone to do anything. The crime rate is horrible. They are moving people in and making them pay less rent for the same thing we pay $50-100 more for. The kids out here are bad as hell and will cuss you out if you say anything to them. They stay out all hours of the night making all kinds of noise and vandalizing whatever they can. Someone gets stabbed out here and the suspect is still out walking around the cops didnt even really look for him. Then when we got to the office to address them about our concerns theres nothing they can do for us. So if you are planning on moving out here because the rent is cheap..dont! Heard it from the mouth of the property manager today she plans on raising the rent she just has it cheap so people will move in. Oh and dont even try and get anything fixed or ask them to fix anything...it might fet done before you move out...and if you want to wash clothes better put money on your card before they close the office for the day..or whenever they do decide to open the office.
I've lived here almost 3 yrs. this apt complex has had many owners and property managers in the time I've lived here. I do feel they are trying to change things and I have seen some changes. However, there still needs to be more things done to make this place a better place to live. One- these kids on the property are hoodlums. They deface the property and are out all hrs of the night with no adult supervision. I have watched several kids vandalizing the property and when I said something, I got cursed out. I've reported things to the office and who knows what was done after that. People are moving in with pit pulls which are not allowed on the property as they are over the weight limit as well as deposits not being paid. Plus owners are not picking up after there dogs. I know it takes time to change things and I've been very patient however I feel that if you put something in writing and send to your tenants, those things need to be enforced. It's not fair to tenants like me who pay there rent, keep my property and apt clean and who follows the rules. I do think the maintenance crew that you have are doing a fine job. Tim has been here as long as I and he is a very nice helpful sincere man who does his best with what he has avail to help the tenants. There's also a black man who has been here for a few months, (sorry I don't know his name) , who I've called for an emergency and called me right back and was very polite and helpful. He is also a very hard working man. So to those men, a big thank you. Mgmt should appreciate them for all the BS they've had to deal with on this property. In conclusion I'd like to say, " This is a business and if people cannot follow the rules, they don't need to live here." The rules that are put down on paper are the rules. Mgmt needs to enforce them or there not worth the paper there written on. Also, make it appoint to walk your property and see for yourself what is going on first hand. It shouldn't be the tenants responsibility to report everything to the office. how do you expect your tenants to follow the rules when mgmt is not enforcing the rules. Wake up Mgmt, take pride in the place you work.
TERRIBLE !!! ROACHES EVERYWHERE DIRTY COMMUNITY FRONT OFFICE VERY RUDE AND DISRESPECTFUL WORST EXPERIENCE EVER. Almost all basement leaks I had no A/C for 2 months . They dont take responsibilty for anything. Crime rate is very high also