I have had a good living experience at The Lakes. The office has always been friendly and helpful, and any trouble I've had with the apartment has been resolved quickly by maintenance, usually the next day.
PLEASE READ IF YOU PLAN TO MOVE IN!!!! I am a current Resident at The Lakes Apartments . I been here 6 months And In these past months and IM STILL waiting for Repairs from when I first moved in. Maintance is unreliable and there Corporate Is a Joke Wmeb Investments ll LLC, Lake Casa Cypress Hills CA, and finally Craigeiver INC I called them at 334-4808 and they just press keys and unhook there phone, I cant find anyone to help I amm in a 1 year lease in apartment 31? And I been waiting for a new dishwasher and air conditioner because they are both broken the air only cools 1 room just barely drops that living room a few degrees. I have called left messages emergency contact info talked to the main manager the blonde and brunet clerks. The Head Maintenance guy and still nothing please don’t waste your money here and the lake in the middle stinks it didn't when I moved in it does now. Its good for pets but that’s it and only if you want them to overheat in your apartment while your at work. This place is a joke literally ran by 4 different addresses two in California and two in New Mexico. I hate this place I really do I thought it be a good apartment for my family I was wrong and I wish I could just leave and FYI the vaulted ceilings are not worth all the BS this apartment complex has TRUST ME! 6/10/2013 @ 7:58 PM If you havee Questions please write me I have allot more Detalis
I've been here 8 years - I was the person that had the plant and several other things stolen from my patio in the next review! That didn't happen when I 1st moved in. It's been sort of up and down - it seems like now they are renting to just about anyone that has the money - not sure what the web site says - it has 2 pools, only the main complex has "lakes" phase 2 has sort of a nice rock garden - and phase 3 well they just tore down the play ground equipment - not sure if it's been replaced. If you want quiet don't live next to the pool - people let the gates slam, and of course there's lots of yelling all day long - if you aren't home during the day no biggy but if you are it gets old. Maintenance does pretty good at getting things fixed fast. It's not extremely quiet as far as traffic noise goes, despite what Peter says - it's right behind Del Norte high school, a lot of traffic on the street, and a lot of people pulling into the parking lot with music blaring - not sure the next place will be any better, but I can't handle the people on top of me anymore - they sound like elephants walking on top of me. I've lived in worse! and no the current management does not have dinners every month - that was the last manager who unfortunately doesn't work here anymore.
I am pretty picky about where I live and so I visited about 10 other apartment complexes in Albuquerque's North Valley and North East Sections. I am also a real estate broker who sometimes manages other apartment complexes so I have some expertise on these matters. The location is central to the city so it is easy to get to anywhere quickly. It is close to shopping and restaurants. In spite of it being in the center of the city it is extremely quiet because it is on a sleepy back street. I almost never hear any traffic noise. The staff is cordial, helpful, and professional. Just one example: I needed to move a couch upstairs and didn't have any help. The management sent over a maintenance person to help me get it up into my apartment. Management lives on site so there are fewer problems than other places I have lived. They have a full-time maintenance, cleaning, and landscaping staff that responds within days to non-emergency fixes and minutes to more urgent matters. They all seem to be very diligent in doing their jobs. The units were clean and quiet. I took the floor plan with the high 12' ceilings that were on the top floor. I am a guy so the kitchen was adequate for me. The cabinets are functional and clean but old and nothing to brag about or look at. The windows were single-pain, which was a bit disappointing. But they were clean and, since the place was so quiet, not really a problem. There were no windows to my bathrooms though so I was a little worried that there would be a build up of mold or humidity. It was never a problem though. I fixed it by just leaving the bathroom doors open when I wasn't using them and it helped to humidify the rest of the apartment and dry out the bathroom at the same time. New Mexico air tends to be too dry for comfort anyway. I took an apartment with a balcony that had a nice view because it was only a little extra and occasionally enjoyed just being outside in my own space. I also liked having the covered parking option. The grounds were lush, clean, groomed, and well maintained. I used the hot tub and my daughter loved the pool. I used the gym more. Basketball, tennis, pool, ping pong, and racket ball facilities were available but I didn't use them. One thing that really sets apart The Lakes from any other place I have ever lived is that once per month the staff caters a dinner for the whole complex in their club-room. The food is good and it gives neighbors a chance to mingle and talk. It makes it feel more like a community. Safety is important to me and I liked several safety features of The Lakes. All adult tenants must undergo a criminal background check before they are allowed to move in. All apartment areas are gated. Though sometimes residents will prop a gate open if they are moving stuff, the gates are generally locked. Common areas are well lighted at night. The management has a zero tolerance policy that if any resident starts to get out of hand because of illegal activity they are quickly evicted. Management lives on site so they have their finger on the pulse of what is going on. Finally, they have a security guard patrol the area at night-not one of these services where they drive by the apartments two or three times per night-one officer assigned to just this complex to patrol it all night. They also have a 24 hour number to call the security company if you have any concerns. It is also in a pretty good part of town crime-wise. I never had a problem with crime here. I heard someone left a plant out on their front porch that was stolen so, like anywhere, it is not as if you can be completely careless. If you want newer cabinets and appliances and such, you will probably have to spend another $200 per month at a newer complex. For me, that wasn't worth the extra money. For me, there was no better combination of space, function, quality, beauty, safety, affordability, and serenity in Albuquerque than The Lakes Apartments. Peter