I've lived here for almost 2 years and I absolutly love it. Since, the new company purchased the property things have gone from good to great. The maintenance staff goes above and beyond. Thank you Mark- for coming in and fixing my window while I was out of town! It was a great surprise to come home to. The office staff is also fantastic. The new housekeeper is friendly and does an amazing job. Only bad thing is the parking, unfortunately there isn’t much they can do about that :(
This place is absolutely terrible. There is NEVER any parking spots. On the regular I have to park a block or two away and if I park closer I get a parking ticket. There are dead bugs INCLUDING BROWN RECLUSES AND LOCUS' on the staircases and in the hallways and just the other night I experienced what looked like a HUGE silverfish/centipede looking creature on my ceiling. The walls are so thin you can hear people snoring and the bass from people's tv's. They will screw you over on your deposit, 89 deposit special? my ass. Expect to pay at least 500-600 to move in. oh and good luck with your mailbox and getting your keys. Be sure you tape your windows because of how cheaply they are made, the other night I was sleeping and it was super windy and THE WINDOW FELL ON MY HEAD so now I have a huge bruise on my face and feared I had a concussion. They don't care about your saturdays off work, they'll let outside people who don't even live here yell and cheer at 7 in the morning when they have races/marathons on roanoke parkway. this place is absolutely terrible and soooooo not worth the money. So many hidden expenses and for crying out loud YOU DON'T EVEN GET A GARBAGE DISPOSAL OR A DISHWASHER FOR HOW MUCH YOU ARE PAYING. Oh and don't bother using their washer and dryers unless you want people stealing your clothes. I could go on and on and on but basically this place is so terrible and I'm warning you so you don't make the same mistake I did by moving here.
IMPORTANT message for all who wants to live in this apartment. First, the location, is nice, but in a sense of what is around the area. However, right across the street there is a house called Holly House it is the UMKC official party house, so if you like party you could live in this apartment. This is where I gave 1 star Second, even though I knew there was a party house right across the apartment, because I wanted to know she is telling the the truth. so I asked the office managers, "Is there any college kids, throwing a party at night around this area?" and she said, "No there isn't. and if there is just let me know." I myself have been in those party, she flat out lie to me. So how could you TRUST them?
RUN! I only wish I had taken the reviews seriously, because this place was the worst experience of my life! My heat broke constantly in the Winter, and the maintenance staff admitted to not knowing how to fix it, I was only partially compensated after saying I wanted out of the lease due to inhabitable living conditions. You are lied to by management stating the carpet is replaced with each new tenant. You will be forced to pay over 195 dollars or more if you're renting a 2 bedroom to steam clean the apartments when you move out, regardless of never wearing your shoes inside or not. The maintenance staff will dirty it up for you though because they always wear their shoes inside, and you will have them there constantly because nothing works. I could hear my neighbors having sex because the walls are paper thin, and I lived under a hardwood floor apartment who had a large dog living in it. The windows are old and thin, so again you will be freezing in the winter time, because your heat won't work. Parking is horrible. The spots are very narrow, and if you get home past 5pm during the week you will be walking a few blocks to your crappy apartment that you don't want to return to anyway. The kindness of management and the leasing consultant ends after your signature of their mile long lease. The manager is annoying and likes to hear herself talk and act 20 years younger than she is. Do yourself a favor and run so far from this place!!!!
I've been living here 3 years already. Apartment living is not easy but I learned my way here. Staff and building maintenance: Staff is always helpful to me. I remember one time the toilet tank literally exploded and flooded my bathroom luckily I was there to stop the water from running and to clean very quick. I call their maintenance staff and they replaced that tank very fast. I love that the building staff is always doing checks around. Like every two or three months they send notices that they will enter your place for pest control or check up improvements that needs to be done. Price: A little bit pricey, but compared with other apartments in the Plaza this is the best price you will find. When I signed lease for the first time it was $475 but it was a special offer. Then next years I paid almost $600. So, the price keeps going up as everything else on these days. Parking space: You have two options either park in their own lot or out in the street. This part is tricky and probably the most hated one. If you work 9-5 and return on time to the apartments to find a spot in the lot you will be lucky, but it will be very hard to find a parking space inside after 9pm and veeeery hard to find an outside space to park after 11pm. And is veeeery hard to find a space during party times like football or whatever is happening in the plaza. However, it is very convenient to leave your car in your lot and walk to the plaza under a good weather. Laundry: This is another I hate probably more than the parking issue since I learned the trick lol. You will have a laundry card which you will load with money to pay on those efficient machines. I think that is very nice except that if you work until late it is hard to reload those cards because the reload card machine is in the office. Also, for some reason most people do laundry on Sundays, duh. haha well either wash your clothes other days in the week if you are lucky. There is at least in my building 2 washing machines and two dryers for probably more than 20 people living in one building. Meaning that chances are that if you go downstairs from the third floor (no elevators) with all the heavy load down to the basement to find that all the machines are busy then go up again to the third floor with all the loads...can you picture it? So, what I do is to go to Rosedale Laundry because the machines are bigger and there is always space oooor also I do have a portable laundry in my apartment (for emergency loads) and I have a clothesline or simply hand wash what I need for the next day. Noise: Not sure if is only my aparment, but it is veeeery weird that I hear noises from my door neighbors. I had a neighbor at the end of the hallway that would have loud radio music and I was surprised that I never heard his noise in my apartment only when I was in the hallway and that makes me feel safe for some reason. Now, I don't like when is spring or summer because I can hear people talking loud in the street at 2am even I am in the third floor and looool one time I saw a girl dancing on top of a car with a guy probably drunk. What I do in those cases? I turn on my fan and sleep well! Neighbor: The once I met lightly is because their dogs. Yes, this is a dog friendly apartment. I even feel safe because there is a "guardian" dog in the next apartment just by my door. Trust me no one wants to mess up with that thing. People overall are friendly and helpful especially during the winter. We shove the snow around the cars. The snow machines, removers, etc, I don't think they can reach that part around our cars. We open the doors for each other. I would like to see more interaction but most people are in the own business which is fine too. I could go on and on talking about many details, but I got tired of writing. Hope this is helpful before considering moving in here. Apartment living is not for everyone. I came from a farm living style to a city living style and it takes lots of adjustments.