I can't wait to move out. The facilities such as the blinds, faucet, toilet, doors, windows inside the apartment are very very cheap. Also, very poor sound insulation...i can hear my neighbors listening to music,coughing and moving things. I lived in an apartment unit which has a tennis court in front me...there are often teens playing soccer in the tennis court in the evening and kids playing skateboard in afternoon. The noise level is unbearable because of the annoying sound of soccer ball hitting the tennis court wall and the shouting and screaming of the teens and kids. The noise level elevated during weekends. At night, the noise of the A/C machine outside gets very loud and hardly stops. I haven't had a good night sleep ever since i moved there. The staff member at the leasing office could not be more helpful. Kat, the fat girl, acted like she didn't give a shit about the safety issues in the apt complex i mentioned. She knew i was waiting in the office but offered help to someone who arrived later than me and keep me waiting. I informed Ashley, the woman who wears glasses, a quite urgent maintenance request and the a week has past and nothing happened. It turned out that she failed to put the maintenance request to the system. Another time i called to request a maintenance and she should like she already memorized my apartment number. I double checked with her and it turn out she got my apartment number wrong. This apartment is pretty expensive considering what you get. The water bill is also more expensive. There is also a tricky $130 non refundable deposit. I do not recommend it at all.
I have been here for the past year, and I honestly do enjoy living at The Versailles. I rarely write reviews, but I feel like, especially with the awesome customer service I've received the past couple weeks- they deserve one...as cheesy as that sounds. When I moved in, they redid the counters/carpet/paint and installed new appliances without charging a fee like some places do to upgrade. There have only been a few times that I've needed to call maintenance, but every time I have (never for anything huge), they had somebody there within the hour (or as soon as I could get home to put my dog up). Not to mention, their front office staff is very friendly and has always been helpful whenever I've had a question about something (especially Ashley- who I'm pretty sure knows every resident by name). Provided I don't leave DFW, it's highly likely that I will renew my lease with them again next year, as well.
I am a current resident. I've been here nearly a year, and will be moving in a couple of months when my lease expires. The good: -Staff is nice -Repairs are timely -Hot water supply is great (important to me) -Residents are friendly The bad: -Covered parking is not guaranteed. I was told there were no more covered parking when I moved in. They neglected to tell me this when I was applying. -You will be using the tollways more. I wasn't really considering it, but I am spending nearly $80 per month on tolls because of the location. -There is a fair amount of crime in the area. The apartment has recently contracted a security service, which is a good gesture. One other thing, my electricity averages probably $90 per month for the second smallest 1 bedroom. I leave the thermostat on 70 during the winter and 78 during the summer.
These apartments have a bad owner. The management company was changed late last year and that helps with service but his place is literally falling apart. The hot water boiler went out, a brick awning on my building collapsed. A pipe burst in a unit causing my apt to get water damage and it took 3 days before some started working on it. A/C has constantly been on the fritz. There's a bad smell coming from kitchen sink that can't be 'fixed'. Guys are constantly blaring music on the weekends in their cars. I saw a drug bust early one morning by Dallas police as I was leaving to work. The tenants are very noisy. Smelled remnants of illegal substances in the air. DO NOT LIVE HERE...you will regret. I'm being 100% honest. Pay a little extra to live somewhere else where the criminal element can't afford to live and people respect privacy!
I have lived here from 2009 to 2011 and at first it started off rough but now it has gotten a lot better. Ever since the office staff changed last summer things have greatly imrpoved. They don't forget my work orders like they did with the old people. It now takes 1 or 2 days to get things fixed compared to previuosly where it took a week or more. They fixed up the plants out front and told me that they are starting the rest soon. The people in the office are always very nice and thats why I signed a new lease.