been here for a year and a half. the gates just got fixed and I'm getting ready to move. im not too sure about the front office staff; for starters only one person has been there the entire time i have lived here. there is no continuity for that fact either; in other words, you have to stay on them about unit issue or they will take forever to get done. I've only had my A\C filter replaced once since i been here, the units are misleading, as I was an out of town move and was basically stuck with his apartment. oh well, i got over it. NO ONE acknowledges property rules and law out here so bass is bumping at 1, 2 even 3AM IN THE MORNING, tenants and non-tenants alike frequent the pool well past 10pm, even though the gates are up and running the property is not secure, there is a gate door that stays unlocked and another that has it's lock removed completely. There has been at least one break-in and i believe 3 known complaints of vehicular vandalism. there is no system on parking so make sure you find a spot to park in before 9pm. Aside from all that, these apartments are basically off in the middle of nowhere in the heart of san antonio traffic hell. on one side of woodstone dr there is huebner, which is on dead in the wee hours of the morning and on the other side dezavala....yea right. the interstate IS right there, and so is HEB and Walmart, even USAA but a 2- 3 minute errand will turn ino a 15 minute drive, just to go 2 miles. oh yea, the entire time i've lived here, the wooden stairs outside my unit, have become, IMO, unsafe to walk on; bolts and nails are incorrectly held in place, wood is soft and pliable. They have got people all around here painting the gates and stairs but repairing.....yea ok.
I just moved in to this apartment complex and so far have no complaints. I do agree that there is a bunch of kids running around and quite loud but they are just playing.. By night time it is pretty quiet. In my apartment we have a brand new dishwasher and fridge. I can't speak for other units. I had a complaint about the shower and within 2 days someone came out to fix the issue. The first day I moved in I noticed there was no shower rod. I called the office and the came the same day to deliver. The A/C works great. We can have it set to 80 and it is still comfortable inside. So far, so good. I have no complaints. I would recommend the property to someone in need. Especially because they were one of the only locations to help me even with a broken lease.
This place has been the worst place I've lived so far in San Antonio. The office staff is extremely rude and make it seem like you are bothering them each time you come in. As well as being rude, they are completely unorganized. I never once received a lease even after multiple times of asking throughout the time living there. The move in conditions that we received were carpets that wreaked of animal urine, one bedroom without any source of lighting or fan, and a shared bathroom that had black mold covering the walls and ceilings. Nothing was ever done about these issues, one temp girl in the office could only offer to replace the carpets if we signed for a longer lease. The place is crawling with screaming children and loud music that places constantly at all times. And last but certainly not least the Property Manager was inappropriate with one of his clients who lived in the apartments while being married! Well there you go, hope this saves you some time and grief!
I've lived here for over 2 years and I can honestly say there is little chance I'll stay a third. The staff are apathetic to any of the problems that you report. Once the problems are reported, the work orders take forever for even the most basic problems to be resolved. Don't let the pictures fool you, the apartments were built in the 80's and haven't been updated (besides for the flooring) once. The cabinets, refrigerator, stove, & dish washer are from the same era. Where this really becomes an issue is the basic things that should be updated, like the windows for example are drafty. This has been a issue with both of the apartments I've lived in this complex. All apartments show signs of this from the looks of their windows & window seals. This really has a large effect on the electric bill which you are fully responsible for. The combination of these issues makes these apartments no place to live for long!
OFFICE MANAGER JASON IS A CREEPY STALKER. SECURITY - DEPUTY R. OCHOA IS A CRAZED PSYCHOPATH. DOG SHIT EVERY WHERE ! YOU PAY FOR A GATED COMMUNITY , YET GATES DON'T WORK -EVER. MAIN TAIN ENCE IS A BUNCH OF LAZY THUGS. DO YOUR SELF A FAVOR. DO NOT LIVE HERE.