Apr 16, 2015
The Cumberland is a great place to live! Although the parking garage is a little tight for bigger vehicles, this location can't be beat. Being front and center for so much happening in downtown Nashville is awesome. There is a lot of construction happening all around (I can see 5 construction cranes from my bedroom window!) but noise hasn't ever really been an issue. There are currently renovations being done on the building--I'm excited about how it is all going to look when it is done. It looks like the remodel and updates in the lobby are gonna be awesome! And the new fitness center is great too. I love that I don't need a separate membership to a gym. The staff is warm and friendly, and although I haven't lived there long, I feel a real sense of community about the place. I'm proud of where I live and looking forward to meeting more of my neighbors soon!
Jul 20, 2015
Great location but CONSTANT CONSTRUCTION all the time, all around you! From 8am to 8 pm there is hammering, drills and saw inside the building. There is also some serious contruction taking place 2 buildings over(jack hammering, heavy machinery and even blast), so dont expect any peace and quiet here.
May 08, 2015
I have been a resident at The Cumberland Apartments in Downtown Nashville for 7 months. I live in a one bedroom with about 800sqft, washer/dryer inside, and a balcony. Let me tell you why I love living here: 1) Location: The Cumberland is right in the middle of Downtown Nashville, so there is never a shortage of things to do, people to meet, and places to explore. You are only a few minutes away from anything exciting that may be going on in the city. There are several eateries literally a couple of foot steps away from the apartment. Also it is located close enough to the action that you can enjoy the ambience of downtown sounds w/o them disturbing your sleep. Just a block away there is a full service grocery store, a drug store, a food arcade, a few different banks, and all types of local businesses. Most of the food places do not normally deliver but because you are a Cumberland resident they will bring the food right to your door without an extra charge. Uber/Lyft/Taxis are always readily available to bring you to and from your desired destination. 2) Service: The employees at the Cumberland are hands down the nicest and most courteous group of people I have been around. From the concierge to the security guards to the leasing agents they all will greet you with a smile and help in any way possible. They keep the facility clean and retain a welcoming atmosphere. The repairs and maintenance team respond to requests immediately and provide quality service. 3) Amenities: As a resident of the Cumberland you gain access to some great amenities. A) They offer apartments with balconies, multiple bed rooms, and washer/dryers inside. There is a residential laundry matt inside and also residents receive a discount from Nicholson's dry cleaners. B) You have access to a state of the art media room with multiple flat screens, pool tables, and shuffle boards. C) Each resident pays for a parking spot inside the garage which is at the bottom of the building, so there will always be an open space available. Also the garage is secured by key card entry to enter the gate and also the apartment complex. The garage is insulated so it’s mildly effected by the weather but you are safe from rain, hard winds, or extreme hot or cold. D) The new workout facility has all you need to burn those calories. It is private and contains enough machines where it is never too packed. E) There is a UPS packaging store connected to the building for all of your shipping needs. 4) Appeal: The Cumberland just recently finished up renovating the complex and it looks awesome. The new style is very innovative and when you walk in the lobby you question "Is this the lobby of apartment or a snazzy hotel." The added paintings and architecture have really giving it life and pizzazz. 5) Price: Living downtown is an important decision that should be thought out thoroughly because rent is not cheap anywhere you go. I have visited several other apartment complexes downtown and for the price I pay none can compare. The Cumberland is an older model apartment complex so the spaces for occupancy are larger than the New York style apartments that have recently been built around the city. I would definitely vouch that The Cumberland is one of the top spots to live in downtown Nashville, TN. When my lease ends I will not be thinking about ‘moving out’ but ‘moving up’ to a higher level room. Become a member of the Cumberland community and give yourself an experience you will remember for a lifetime. - Satisfied Resident
Jan 07, 2015
This place seemed really great from the get-go. The building was nice, the location was perfect, and everybody was friendly. Initially, when I moved in there was a phenomenal media center, too. That was the selling point for me. Of course anytime I tried to use it, "the projector bulb was out," and a new one was coming from somewhere that didn't seem to have any connection to a modern day postal service. That was my only petty gripe with the old company. Now this place is under new mismanagement. They came in hot, painting everything in sight, and ripping down walls in all directions. They are now under constant construction which is ironic considering they can't even keep their garage door functioning for the unfortunate souls who have to fork over an extra $150 a month. "It will be working soon," though. They have done away with the media center completely (even though it's still a selling point on some sites). And if you're lucky enough to work out of your apartment, or have a creative job such as song writing, don't expect to to get much thinking done with the hammers slamming non-stop. This place used to be okay - at best, but the new whiners they call management are the furthest thing from friendly. Their smug demeanor would try to convince you that they have to move mountains on a daily basis, while they rest of us aren't worth the time of day. The place is going down the tubes. The rent is going up. And I will be thankful when my lease is complete. Good riddance, and abandon all hope yee who enter here.
Oct 01, 2014
IF you are only going to read 1 review, read this one. You'll get the complete story. Many reviews here that glow about this building are justified. However, they were all written over 3 months ago. I have lived here for 3 years, so I have some perspective. Mid winter 2014, the Cumberland was bought by new owners. That company promptly chose to replace a management company (RAM) that was well liked by all residents. The company they have put in since is in a word inept. Rather than go through a prolonged diatribe, here are the highlights: Under RAM this building felt very much like a warm community. Since the change the environment has become rather hostile. Riverstone, the new management group, dismissed a maintenance staff of 3 and replaced them with one person. As a result, repairs take a significant amount of time and are poorly executed. Many new residents complain of damage to their units at move in. The new owners have elected to undertake renovations that have been horrifically mismanaged, taking significantly longer than necessary. What was supposed to be a month long painting operation has dragged along for 3 months, with friends and colleagues ribbing me about the fact the exterior of my building looks like a Somali ghetto. Say nothing of my personal frustration about paint smears on windows. Riverstone has lowered community standards such that the building no longer feels like a safe place to live. Where I used to feel comfortable leaving my door unlocked I am now looking over my shoulder in the halls. The Club Room, a place which used to be a cheerful and lively place for impromptu community gatherings, is now largely deserted due to the that fact and the complaints of a small number of residents which Riverstone allows to dictate their policies. If you go to pay your rent in person, the property manager will act like you are wasting their time. If they actually acknowledge your presence they will speak to you as if you are a 12 year old in the principles office. Riverstone management was so unprofessional and hostile to a number of concierges that many, all of whom were well liked by residents, left. Rents have been going through the roof. In summary- the cheerful warm ambiance of this building is gone. That atmosphere used to make the small discomforts (Smartcar sized garage, piss poor ventilation, poor lighting) trivial and even lovable. With that character gone, there is nothing good left to say about this building except for its location, which is phenomenal. So in short, if you are looking to overpay for a poorly managed building in downtown Nashville, feel free to give Riverstone a call.