Made me welcome and is my new home. Older kitchen and appliances reflect the age of the building. Communal washer dryer. The sense of community is welcoming. The common areas are extremely clean and well kept. Management staff OUTSTANDING.
We have been staying in the Marc for just over 1 year now and are very happy with the experience to date. We are in a west facing apartment with a fantastic view over downtown Palo Alto and the Stanford campus. The apartment's premier location allows our daughter to participate in a wide range of activities that would not be possible if we lived further away in other parts of the Bay Area such as Woodside, Mountain View or Los Altos. We are 5-10 minutes drive from our daughter's school, swim club, running track, piano teacher, and coding coach. Apartment manager, Linda Nguyen, and her team of Wienda, Rufino, and Denise really make us feel like the Marc is our home. I spend a meaningful amount of time overseas during the year and I always look forward to returning to the friendly atmosphere that the Marc team generates. Last but not least, the Marc is only a few minutes walk from all the downtown restaurants and stores. Despite its rapid growth in recent years, there is still a great neighborhood feel to Palo Alto and the Marc provides you with easier access than most other major apartment complexes to experience this. Overall, this is a top-class operation.
I've lived at The Marc since before the current management took over. (It was previously Forest Towers, about 10 or 12 years ago.) I've always loved the building and location. There's really not another high-rise apartment building in Palo Alto, and you can't beat the location-- just off University Avenue, where there are ton of good places to eat in walking distance. The views from the upper floors are spectacular, and that, frankly, is the biggest selling point to me. The new management team is excellent. They are always willing to help out, and seem to take a genuine interest in the quality of life for the residents. There are two downsides: The rent is typical for Palo Alto, which means painfully high, and the appliances aren't of the quality you would expect given that. But neither of those points have been enough to convince me that there's any better place for me!
Yes, it is expensive. But it is Palo Alto. And you get what you pay for. An extremely clean, well-organized building, with gorgeous views over the city and out to the horizon. Less than five minutes on foot will see you downtown. 10-15 minutes' walk to Wholefoods. Secure car parking and excellent extra storage options. Heated pool (towel service in summer), a lovely garden and BBQ area, always immaculate. Terrific fitness center, sauna and well-appointed yoga room, complete with mirrors, DVD player and barre. Apartments are not huge, and some are a little tired, but there is an ongoing improvement program, so when a tenant moves out, the apartment is refitted. Every apartment has a roomy balcony and A/C. Friendly and helpful staff throughout the building - for maintenance, mail receiving or whatever you need. Trash and recycling is collected from outside your door on a daily basis. Dry cleaners pick up and drop off from the office. Regular social events to help you get to know your neighbors. Staff are very receptive to suggestions. As to some of the comments here talking about noise, there has, for the past year or so, been a huge construction project going on next door, which has been dusty and noisy at times. But this now looks to be complete. I am very happy here.
Our "experience" at the Marc is outstanding. Linda, Nguyen, the manager, is bright, accommodating, pleasant, interested in us, and a sheer delight to help us with ANY problem , however small. We are very grateful to have her as our manager. Whinda, Sherry, Rufino and Deniae, just add to making our residence in "OUR HOME", a very pleasant and enjoyable experience. We are so happy to be here, and to have such competent people to look after our welfare. Dr. Leonard and Ms. Beryl Levine