The community is close to everything! I'm attending a Language school near by and I will say that the staff really helped me with finding everything close by. They listened and helped me find an apartment that I love. The best part is that there is a market, restaurant, and bus close by. The bus is very important to me since I do not have a car.
THis place is the worse experience I had in LA. I had lived in three different places in a span of 2 years after I got a job. This place was very welcoming and professional at first since they want you to move. First day I moved in, the sink started leaking around 7PM. the water leaked all over the kitchen area and no one was able to be reached to get them to come out until next morning. THe water was black. There were instances of loud fire alarm going off at 2 am in the morning 4 times in my stay of 6 months. At the end of the lease, i gave them one month notice over the phone 3 times and a letter like it requires yet received no response and when i finally went to go meet them at the office, they come with all the charges like 30 day notice was not given. They wanted me to pay extra 15 days of rent until they find a new tanent. That cost me extra 1000. this place is joke. all they care about is money. sometimes i would come home and feel like someone has been in my apartment without my knowledge. great feeling i am out of this place.
ncredibly disappointed. just moved to LA from Chicago and, when i came out in march to look at apartments everything i saw was total sh1t. so when i found this place i could not have been happier! great amenities (pool, hot tub, gym, underground parking, etc) plus, i'm a grad student at USC so the fact that HP is only 3(ish) miles from campus was great! well, i moved in to a unit on the FOURTH FLOOR on june 1 and since then we have had MULTIPLE instances of cockroaches, and two mice. i am MORTIFIED. moreover, before the first mouse spotting, one of my friends from chicago decided to move into the same building... a few weeks ago i was helping her move in on the first floor and i noticed a sign posted regarding some recent robberies. i marched right into the leasing office and asked why we weren't notified, on the 4th floor, that there were robberies in the building? they said 'it would take too long to post the notices around the entire building'... REALLY!? it was just yesterday that i came home from an incredibly long day only to find my cat in the living room, proudly presenting to me the mouse he had conquered and killed... i only wish i had read the reviews more clearly before signing the lease because with school starting up now i dont know if i'll be able to find a new place and afford moving out. side note: YES, the people who work in the leasing office are incredible - i absolutely love all of them (don, joseph, michele, etc)... but, in my opinion, that does not come close to making up for the irritation and stress of bugs and mice IN MY FOURTH FLOOR APARTMENT. and now i have to go get my cat another rabies shot.
AWFUL! THE OFFICE STAFF ARE HACKS. The office staff acts like they care, but really care less. MICHELLE, the manager, knows how to put on a "I care face" when actually she doesn't! You can ask for something to be fixed, a question or a request and she would take forever to take action or make things happen. The place has cockroaches, Pigeons that Sh** all over the balcony/patio and is never washed off. There is a FIRE ALARM that goes off random for no reason and takes 45+minutes to have shut off. The sound is so loud that you can't stay in your apartment.. everyone in the build goes outside due to the LOUD NOISE!