Lived here a year and it was terrible. Lived with 2 roommates and we didn't get our spare mail key until halfway through our lease. Management lost our rent money orders on several different occasions and tried to make us pay again or be evicted. Luckily we had receipts or we would have been screwed. Upon moving out they are charging us outrageous prices for "damages" to the apartment. They are making us pay 900 dollars for carpet that has 2 tiny pet stains that could have been carpet cleaned out if I had the money. Avoid this place at all costs!
was charged 200 dollars to move out even though we paid someone to clean our apartment. PLEASE, TAKE PICTURES OF EVERYTHING BEFORE AND AFTER YOU MOVE IN.
Me and my fiance thought this would be a great first home for us..boy were we wrong! The apartment itself was nice but the neighbors and office management don't care about your needs. They are two faced when it comes to fixing problems. My fiance asked to speak to a manager one day to ask about simple parking questions and he could clearly see the two managers in the office on their computers, and the front desk women told her managers that there was someone with a question and they told her to tell him that they'll be busy for the next month. Are you kidding! There is never any parking because people who don't live there park in the spots and beware of parking on the curb, not in anyone's way. That's right! all the parking spots were full and I parallel parked by a non painted curb out of the way of cars and other people, where everyone parks if they cant find a spot and I got a boot on my car. I tried to explain that there was no indication saying it was not OK to park there and everyone parks there, I thought it was a parking spot because its shaped like a parking spot. When I tried to ask the apartment managers all they said was, "well I don't know what to tell you, we're going to start putting up signs later" That's cool so I don't get my 85$ refund? there are nothing but rude people who drive fast through the apartment complex, throw parties on Sunday and Tuesday nights, block the street with their slow walking and blast their music really loud in the morning. NOT A PLACE YOU WANT TO LIVE IN. only if you're a refugee. I bet we wont even get our security deposit back.
I originally applied to this apartment complex back in early March 2015, about 4weeks ago. I applied for one of the income restricted apartments (non-conventional), gave them my application fee of 25$ and a "holding deposit" of 175$ (refundable). They said I did not qualify for the income restricted apartment but offered me one of their regular ones. I told them I would accept it but would plan on having to wait ~8weeks to move in. After 3 weeks I asked to change to a 2x2 in order to move in sooner. I could not get through to management on the phone on Monday 4/6 so I went by after work... I still had not seen a 2x2 apartment, they told me they would be able to show it to me on Tuesday. I went back down there and was told they had to wait for the carpet to be cleaned and they would call me. I was told I could move in by Saturday 4/11... I never got a call on Wednesday, Thursday or Friday 4/8-4/10. I called about a dozen times Thursday/Friday to see if I could see the place and I could not get through. It would ring once then go to their message and the only voicemail I have left them, never got a return phone call. As I need to be in a place ASAP, I took a different apartment. Went down to the leasing office on Saturday 4/11 and asked for my holding fee back. The guy working told me it is not refundable and could only tell me "Sorry" about the rest of the mess. I am hopeful that the management will see that this is all on them for my not renting there and return my holding fee. I will update this tomorrow 4/13 and see. So far, the rest of the reviews on here have seemed to be legit. It looks like a nice complex and I was really looking forward to renting there but the leasing offices lack of competency is a HUGE no no. I guess it could be different if you went there to talk to them face to face everyday (I assume most tenants do). To be updated in the next day or two.
This apartment complex has incredibly poor management that won't help you and makes decisions that don't make sense. They have a poorly set up online system that is not user friendly, and the other persons living there are noisy and management won't do anything but tell you to call the cops. Once our lease is up we are leaving and never recommending this place to anyone.