WHEN I SAY IF I COULD GIVE THIS PLACE A NEGATIVE MILLION STARS I WOULD. I'm sure shelters have more manners then the feminist movement running these ''so called townhomes''. After every bad review they either ignore it, or leave a generic message saying something like, ''we're sorry you didn't like or get to live in our community, but please feel free to stop by our office and talk with us''. BELIEVE THE BAD REVIEWS. As far as the decent ones, I think either the tenants just moved in, and have no idea what they've gotten themselves into, they're simply dumb, OOOOR, they've received a credit on their rent to leave positive feedback, but with the way they keep these places up, I highly doubt that. Roaches and dirty carpet galore!!All you can handle, and even more you can't, it's crazy! People are leaving reviews but not being detailed enough, so if you decide on applying here, you will meet most likely a woman, which will either be a stuck up white milf named Jennifer, who seems to be exiting menopause, attitude 24/7, with the simplest questions, or a weird looking and talking broad named Marisela. I assume that's the name she got after the gender change, yes it sounds like a mix between a predator that had a alien, they named Shanaynay from Martin. The longest cougar nails known to man. She beat out that lady from Hocus Pocus. Annoying voice, and I was in the office and random guys walked up to her, whispering obviously nothing about business or work while I was present. Like really, you can't wait until I leave at least, like I wanna hear you being sneaky. She talks to herself. I think those BINGO cards and table mountain have gotten to her Seriously!! I thank God I didn't live here long. They roll their eyes and huff & puff on the phone when you're inquiring about your living conditions. I've never seen service like this for the rent you pay. When has water, sewer, and trash been the tenants responsibility for a townhome,? not a house. I NEVER signed a contract to share my apartment with roaches, or see dead ducks in the ''Sewers'', I mean....ponds. They need to get a whole new staff & take over these before they get themselves in even more trouble. I could write forever as there's so many things wrong with this place, but I hope you get the point. Oh yeah, watch out, they'll try to move you in without showing you you're actual unit because it's so bad. Do not be fooled as they have no certification to sell anything. I call it a lil old hollywood, because they will tell you anything to get you there, but once there good luck trying to sleep with a roach, and then have to worry about rent over a thousand a month for service like this. I can speak on hollywood because I've worked there so I know exactly what I'm talking about. Look elsewhere, you've been warned. You can search for a house for these prices. Question anything they say, even over the phone and see how wishy washy they all are. Racist too, try to apply as a asian or african american, or even better, a latino, see where they place you at. One of the dirtiest sides of the complex. Gated community? Aha, SIKE!! Unless you bring your own gate, because there's don't really stay closed. People can come and go as they wish, that's what a taxi driver did, twice!! Don't apply out of being desperate in your current situation, just breathe and look around. I wish I could give everybody that apply here money to go somewhere else it's that bad, but you have to make that decision. Oh yeah one last thing, pools are dirty, not the pictures online, but in person, don't let them pictures fool you, jacuzzi doesn't work, and so called gym is pitch black,. Who is really working out in a gym with a 18 inch flatscreen they found on ebay, and a backdoor you can't exit out of? If this along with the other reviews don't change your opinion of this place, nothing will!!
It's not bad. My one bedroom did have a few roaches here and there but other than that everything was working properly and the area is quite safe. I l enjoy the ducks and maintenance is always ready if you need anything.
Current resident now. I listed stuff that needed to be addressed when I moved in and nothing was done. I've had a slew of other problems I have yet to report but why bother when they couldn't get the other things done I had listed before. They can't even get there paper work right. It's very annoying to work with. I prefer not not to talk with anyone representing them. I prefer email and printed documents just to keep everything worded and drafted. Per the contract. *Update 4/4/16- so it was advertised as a gated community yet the main gate to go in is constantly left open at night while the gate to go out is closed. What's the point of paying extra to live in a gated community? Then rain gutters in my 9 months were never cleaned once. Why am I pay over 900 a month to live here when the little things can't even be done.
Roaches, appliances don't work, grounds not kept up, false gated community, swamps for ponds which only the street view water looks nice of course, fake smiles and a "we'll get right to it" response to any concerns. Haven't been happy here since day one. Overrated, overpriced, and very bad services. I have tried contacting customer care a few times and no response.
Me and my girlfriend have been searching for a place to live. We are first time renters and only 19 years old with not the best credit. We have applied to places where rent was as low as $500 a month and was still getting denied. When applying for Heron Point we where straight up with the worker and let her know our situation, she had no doubt that we wouldn't get denied.She really worked with us and helped us get accepted for this apartment. Our move in date is April 2nd 2016 and we are really excited, we will update this review and see how things are going six months in.