I cancelled my other schedules and made an appoint for showing. I called them just before getting out of the house to let them know we are coming to see the house and they said the room is already taken! I can understand its a first come first serve...but they should have let me know before hand that some one else got it...and cancel the appointment so that my time would not wasted like that....i would say, the rooms looked good in pictures but pretty unprofessional staff...
I selected tarnhill when moving here from California. Bobby helped me on the phone to see units and helped me with the application process. Any issue that has come up (like any normal small issue would living in an apartment) Bobby and the team have always been more than pleasant as well as super helpful! If I had to do it all over again I would!
I lived at Tarnhill for 2 years and had constant issues with noisy neighbors, children running up and down the hallways at all (and I mean ALL) hours of the day and evening, neighbors having loud abusive arguments right in the hallways outside my door like we were living in the projects. Rent was raised substantially every year, you have to pay for water and then they tacked sewer on to that my final year. And don't even think about seeing your security deposit after you leave. I liked it when I first moved in but by the time I left you couldn't get me out of there fast enough.
Hello People, This is my first online review, and I feel it is necessary. I've lived in this community for 3 years going on 4. The current staff are all nice but trust me there were a couple that I would hate to talk to about issues in my Apt. Many of the reviews are about the annual rent increases, let me tell you it is true. During the time i've lived in Tarnhill I have helped them fill up two other one bedroom apartments with people that are reliable and that take care of the building, still I do not feel appreciated as they keep increasing my rent every single year. I have witnessed that the quality of life in these apartment buildings has decrease because of the new people moving in. Believe me, I love to meet new people but my point is, people like myself take care of the apartment and still get huge increases every year versus new people are probably getting a cheaper rate and still do not take care of the property. If you are looking in to moving to Tarnhill make sure you are aware that the rent you pay the first year will probably increase by 100-120 the second year... I hate to move but I also hate to feel unappreciated, I recently signed my new lease (Of course, with an increase) but i know it will be my last one. Like I said my goal is not to stop you from moving in as i would love to meet you, but be aware that they get you with a nice monthly rate for the first year.... however, you need to be ready and not surprised when you see the renewal notice. Thank you and Good luck. -Edwin D.
The one good point is that the office staff is nice. I can hear everything my upstairs neighbors are doing. They are not loud people - the building is just that poorly insulated. The hallways reek of cigarette smoke - most likely this is due to the poor insulation as well. I had to completely re clean the place when I moved in. The vertical blinds were streaked with stains and I removed a yellow film from the bathroom walls and cabinets. Painting was done but baseboards and door frames were neglected and I had to scrub the previous tenant's stains off of them. The fan on the stove was full of hair and the cabinets were not painted and also stained (although I was promised the apt was newly painted). The laundry card system stole my money and I had to wait days to get it refunded. The reason for finally writing this review??? I just went into my shower after a trip to the gym. The water was ice cold. I called the office and they assured me they had "been getting calls about this all day". They told me they had someone coming to look at it but they couldn't give me any estimate of when it would be fixed. Okay - it's 2pm. Really??!! You have had all day but you can't tell me when I can expect to have a hot shower??? FAIL. As soon as my lease is up I am done with this stinky, ugly, dirty, loud, cold apartment complex.