Horrible experience where the office and management company are not responsive to complaints. Our neighbors party on their balcony till all hours, smoke drugs, etc. and the management office will claim they are following up and ensuring the terms of the lease are being instituted -- but yet will actually do nothing to address the problem even after months of complaints and calls to the security company (peace officer). Additionally the property is not safe, there are robberies that the company does not report to tenants or prospective tenants, the parking structure is also not safe from break ins and vandalism. The experience of living here is frustrating as you are nickel and dimed within an inch if your life, charged for amenities even if you do not use them, charged for garbage collection $25 a month whether you are there or not, dispose of your own rubbish or not, charged for water whether you are in town or away on vacation or not. It is a terrible community in which you can expect to pay top dollar but if there is a problem ... Tough luck, no one will help you. I am trying to get out of my lease as I type. Absolutely avoid this property like the plague.
My hallway smells like a landfill everyday. Lived here for 3 years and they have raised the rent $200 bc of the area but my hallway still smells and all they say well it's the garbage. This is not luxury property!!!
Lived here about 2.5 years. There's some good and some bad. Pros: Hands down the best thing about living here is the location. The park itself is great, there's easy access to the Beltline, and you are within walking distance of Peidmont, Vi-Hi, L5P, and more. To me this is a perfect centralized location in Atlanta, and it's the main reason we've stayed. These used to be condos, and there is pretty good sound proofing in between floors and units. I don't hear my neighbors much at all, especially compared to other places I've lived around town. If you like dogs, this place is very pet friendly. Most of the pet owners seem fairly responsible; I haven't had any issues with barking, and most people clean up after their dog. All of the staff has always been very friendly, and the few times I've dealt with maintenance have been positive. I will admit, as someone else mentioned, they are very last minute with notices though. Cons: As others have stated, it's a bit pricey for Atlanta, and they jack you on renewals. My first year they raised the rent 15% and second year 10%. They claim it's market rate, but clearly they don't make accommodations for existing residents (I've never been late on rent or had any complaints against me). They have valet trash service. This is one of the worst aspects of living here. What this means is that everyone just leaves their trash outside their door, and it makes the place look, well, trashy. I've had several guests comment on it and I find it a bit embarrassing. If I had known this is what it was like beforehand I would not have moved here to begin with. The apartments themselves could be better quality overall. Everything was done quickly and cheaply. The included appliances are kind of crappy. My dryer requires at least 2 full sessions to get even small loads dry. The cabinets use really cheap hardware and the doors begin to sag and need replacing. The caulking around countertops is poorly done and cracking. To be fair, though, I wouldn't say it's any worse than most apartments around town, and for the most part these are minor things.
I've lived here for 8 months now and really enjoy it. The staff are very personable and friendly, the complex is well maintained and generally well-constructed, and the location is great. The complex is pet friendly, with multiple courtyards that include poop bags and receptacles. Only criticisms I have are that rent is a bit high for Atlanta, however the location likely dictates that (proximity to the Beltline / Ponce City Market / Inman Park / Midtown), the parking gate arms often break (more a function of poor resident drivers than the complex itself, although it puzzles me why they continue to replace the arms - must be for insurance purposes), and we were told that our apartment had features that it in fact does not (iPod integration, pre-wired surround sound). If you're not a dog lover, know that there are a lot of residents with dogs, so take that into consideration. Lastly, AMLI is a large residency corporation, so occasionally it can feel like you're paying rent to a monolithic, faceless organization. I'd certainly recommend the complex to anyone looking for pet-friendly apartment living in the O4W area. I'll revise this review come lease renewal or move-out time based upon our experience, but thus far I'd say it's been positive. --------------- UPDATE after two years and move-out, dropping one star. After living at AMLI O4W for a little over two years, I can add a bit more detail to our experience. Generally speaking, we enjoyed our time there, but a couple additional items to note which resulted in the dropping of one star. - Rent raises: our rent raised 10% each year for renewal for our unit. While this is in large part dictated by the market, AMLI does not appear to offer much if any consideration of existing tenants vs new tenants. As far as we could tell, our year-on-year rent raises were consistent with what we would have paid had we just moved into the complex. As for the 10% increases each year, all I can say is I wish I could demand a raise in salary 10% every year... - Disorganized property management: While we really enjoyed the front office staff, and they were genuinely helpful when they could be, a lot of substantive decisions are left to the property manager, whom we found difficult to get a hold of. The property manager would often not respond to emails or provide partial or truncated responses. Furthermore, we'd often receive little or no communication when maintenance or services were being updated within the complex that impacted our unit. Case-in-point, they've recently re-painted the exterior surfaces of the building. We received a letter on a Tuesday notifying us that they'd start painting on Monday, the previous day. By then it was too late, and our balcony furniture now has a fine-mist of AMLI O4W's color selection - Beware of the "48-hour service guarantee": AMLI touts it's "48-hour service guarantee" for critical components within the unit. While a great idea and good selling-point, we found in practice it to be sometimes dubious. Case-in-point, we went almost a full week without an operational kitchen sink, despite filing an "Emergency Service Request." since the sink was both completely clogged and leaking. When finally after the sink was fixed, we requested the rent credit for the 3 days for which we were eligible above and beyond the 2 days. The response from the property manager was a curt, "you are not eligible for the rent credit as you have more than one operational sink in your apartment," implying we should use our bathroom sink to wash dishes/cook/etc for an entire week. After a fair bit of push back, the property manager eventually acquiesced, but not without a fight. All told, we enjoyed our time at AMLI O4W as it adequately met our needs, and move-out was relatively painless. But with the rent raises, the poor communication from the property management, and upon reflection of our new apartment complex, we feel like 3-stars adequately reflects our experience there.
I've been here two years and loved it. Gated parking, great for dogs, staff is good and attentive, beautiful units, great locations and with the beltline firing up its more walkable and bikable than ever. Awesome parks and trails nearby and a neighborhood thats exploding. My only knocks are occasional thefts in the garage (that's just part of ITP) but the staff has upped security and (income capable or not) I'm just a little too dollar-conscious to drop that kind of coin on someone elses loan... it's a little beyond my comfort level. I'll likely try a new area for ITP living, but you're comfortable with the rent, O4W/Inman and AMLI have been great to me and I highly recommend it.